Volkswagen of Orland Park

For Recall work and Airbag Issue The Covid emergency made It difficult to get through to service to make the actual appointment but that's to be expected as businesses adopt to new pr The Covid emergency made It difficult to get through to service to make the actual appointment but that's to be expected as businesses adopt to new procedures and models for operation. My rep was very professional and helpful. I ended up having to get a rental car since my airbag was taking an unknown amount of time. My only issues is that I never got a call the rest of the day on the status of my car. I had to call the next day to inquire about the status. More

Sergio wrote up my service order I waited in the lounge area for about 75 minutes. I had a cup of coffee and snack. Sergio was polite and efficient. area for about 75 minutes. I had a cup of coffee and snack. Sergio was polite and efficient. More

outstanding service and interest in my needs Robert and rick are outstanding representatives vw of orland park Il and vw nationwide. They made sure to answer all of my questions and concerns in Robert and rick are outstanding representatives vw of orland park Il and vw nationwide. They made sure to answer all of my questions and concerns in a easy to understand manner. They took a genuine interest in me and were very interested and responsive in an easy to understand way without hesitation. In my 29 years working in private industry and 28 years in the military(retiring as a colonel) I met very few people who would/could measure up to them. I have no problem rating them at the highest level of 5. AS I PURCHASED MY THIRD VW. My name is Richard J. Izzo More

Everyone at this location is always super helpful! Jon worked very hard to get me into the correct car and made sure I was happy! worked very hard to get me into the correct car and made sure I was happy! More

After our first visit to the dealership did not go well, Dorry reached out to me to follow-up since she didn't work the day I came in. Dorry did a fantastic job securing the deal. She worked with me and he Dorry reached out to me to follow-up since she didn't work the day I came in. Dorry did a fantastic job securing the deal. She worked with me and helped me get the best deal. 5 🌟 service! More

Sales they are great but service desk lady she nice but she a fast talker almost like Hustle You out ur money but good services she a fast talker almost like Hustle You out ur money but good services More

Excellent customer service and very knowledgeable! My entire experience at Volkswagen of Orland Park was pleasant. I often feel intimidated bringing my car in for service at other dealerships. That is no entire experience at Volkswagen of Orland Park was pleasant. I often feel intimidated bringing my car in for service at other dealerships. That is not the case at all at Volkswagen of Orland Park. Very friendly and caring staff! More

Good Visit They took care my replacing my battery. Took a short time and I received a quality battery. Nice supportive service personal. Price was a little hi They took care my replacing my battery. Took a short time and I received a quality battery. Nice supportive service personal. Price was a little high, but we assume going to a dealer makes it worth it. . More

My experience at the dealership was extremely excellent! The customer service was great and I drove off in a 2020 Tiguan wooh wooh love it! The customer service was great and I drove off in a 2020 Tiguan wooh wooh love it! More

Prompt timely professional serviceThat says it all. What Prompt timely professional service That says it all. What more can I say. Good job. Wait time for setvice was not long. Service representative was pr Prompt timely professional service That says it all. What more can I say. Good job. Wait time for setvice was not long. Service representative was professional More