Volkswagen of Orland Park

new car despite COVID-19 I like this specific dealer, because they are going to make a switch of cars (old vs new) as smooth as possible. The car was ready as expected and the I like this specific dealer, because they are going to make a switch of cars (old vs new) as smooth as possible. The car was ready as expected and they do offer support even after the new car was hand over to my convenience. Very good work, here is the customer the main focus. Natalia is my preferred to go to person, she knows how to build up a customer relationship over years and remembers you and the car(s) over all that time. More

See description below I have been taking all of my VWs to this service center for many years, and have always had an excellent experience. For this reason I would normally I have been taking all of my VWs to this service center for many years, and have always had an excellent experience. For this reason I would normally be happy to recommend this service center (and actually have sent friends there in the past). However, the last time I needed assistance to replace a damaged tire on my current auto, the repair was made without problems, but when I went to open my trunk I found that the "donut" that had been on my car as a temporary replacement had been thrown into the trunk on top of everything else, rather than properly replacing it into the the proper place where it should be stored. This caused a really serious problem for me because there isn't much I can do to fix this by myself and I cannot get anything in or out of my trunk since this heavy piece of equipment is on blocking everything in my trunk. I haven't been able to bring my car back to the dealership for help with getting this straightened out because of the long distance I need to drive to the dealership and because of the current restrictions due to the virus crisis. More

From the dropping the car till picking up the car the experience it's amazing. The service advisors they fast and knowledgeable, mechanics they know what they doing especially Everett. In one word th experience it's amazing. The service advisors they fast and knowledgeable, mechanics they know what they doing especially Everett. In one word the service its Perfect ! More

windows I brought in because I thought there was a problem They showed my wife what she was doing wrong so they were fine .Im glad they took the time to show I brought in because I thought there was a problem They showed my wife what she was doing wrong so they were fine .Im glad they took the time to show her how to operate them correctly I'm glad they took the time. thank you Robert Clark More

nice people good service During the virus pandemic, I received good service, friendly people. They also practiced social distancing which I really appriciated. All in all, During the virus pandemic, I received good service, friendly people. They also practiced social distancing which I really appriciated. All in all, my experence was excellent. More

My experiences for some years have always been a marvelous business exchange, working with my budget to get the very best deal. I look forward to the future marvelous business exchange, working with my budget to get the very best deal. I look forward to the future More

Service on my car Dispite the power outage my car was done pretty quickly. I always go to Orland VW for service for my car. Great dealership. I love it there Dispite the power outage my car was done pretty quickly. I always go to Orland VW for service for my car. Great dealership. I love it there More

Natalia was an awesome salesperson. She made me feel so comfortable. I thoroughly felt like most of my concerns or questions were answered in a way that helped me decide on purchasing my brand new 2019 Jet comfortable. I thoroughly felt like most of my concerns or questions were answered in a way that helped me decide on purchasing my brand new 2019 Jetta SE.This is truly a blessing for me as I have been driving a 2001 Toyota Corolla LE for almost 20 years which I also bought brand new in 2000. So, I am feeling truly grateful. I also appreciate the warmth from the other staff too. They were awesome. More

Both Mariah and Rick were helpful and nice. Both of them helped me understand how the process works and how the promotions work as well. helped me understand how the process works and how the promotions work as well. More

Ed the manager of services is beyond wonderful every time I come in! No matter what the problem is I am always taken care of! I come in! No matter what the problem is I am always taken care of! More