Volkswagen of Orland Park

Pleasant Experience, fast service Very fast oil change yesterday. Had a very pleasant experience with Hillary in the Service Department at VW Orland Park. I always request Nick K. as Very fast oil change yesterday. Had a very pleasant experience with Hillary in the Service Department at VW Orland Park. I always request Nick K. as my mechanic , if he is available. I can trust that Nick will always do an excellent job on my Jetta; More

Sergio Villagomez was awesome! His customer service exceeded my expectations. One day he called to update me and I completely forgot my car was even in the shop. exceeded my expectations. One day he called to update me and I completely forgot my car was even in the shop. More

Orland VW Service Is Great I’ve owned a number of VWs, eventually switched to Audi’s and now I’m back to VW. I’ve had all of the serviced at the dealerships. And I can say after I’ve owned a number of VWs, eventually switched to Audi’s and now I’m back to VW. I’ve had all of the serviced at the dealerships. And I can say after my 10-20-30K Service, VW Service is just as good as Audi Service. I am very happy with my service at Orland VW! More

I’m not sure of Hillary’s last name from the service department, but she was awesome. Has an excellent personality and was knowledgeable of the situation my was having due to her past GEneral Motor expe department, but she was awesome. Has an excellent personality and was knowledgeable of the situation my was having due to her past GEneral Motor experience. Very delightful over the phone. I wished I had her for my sales person than the person I was stuck with. More

My sales person needs more training. Has not resolved a small request we agreed to when I purchased my vehicle and refuse to follow up or call me. I’ve called him 3X and came in person to rectify the situa small request we agreed to when I purchased my vehicle and refuse to follow up or call me. I’ve called him 3X and came in person to rectify the situation, but still I wait due to his excuses. The GM was no help either. I spoke with him in person and the issue still persists. More

Extremely happy with this dealership. Friendly and courteous. Excellent work on cars. Gave me a ride home while my car was being repaired. Service was completed based on timeline I was given courteous. Excellent work on cars. Gave me a ride home while my car was being repaired. Service was completed based on timeline I was given More

Helpful polite knowledgeable staff greeted me upon arrival. Quickly explained the problem and applied the solution. The waiting area was well supplied in condiments and was extremely clean and ti arrival. Quickly explained the problem and applied the solution. The waiting area was well supplied in condiments and was extremely clean and tidy. More

Great experience very Professional and honest. Great hospitality, nice facility. Excellent communication from all departments keeping you update on what’s going on. Thank you for all your help.Kevin was hospitality, nice facility. Excellent communication from all departments keeping you update on what’s going on. Thank you for all your help.Kevin was a rock star. More

Great place and atmosphere. Go see Ryan Kevin and angel you won’t be disappointed. Not a place just trying to make money off of you. you won’t be disappointed. Not a place just trying to make money off of you. More

They were great to work with, found a car online, and went to the showroom, easy. Natalia was wonderful to work with and knowledgeable about the cars because she owns the product she sells. went to the showroom, easy. Natalia was wonderful to work with and knowledgeable about the cars because she owns the product she sells. More