Volkswagen of Orland Park

Awesome service ALWAYS! A plus rating. Service is always great. Sergio and the staff are Awesome. They always deliver as promise. And if there is an issue, they are always fi A plus rating. Service is always great. Sergio and the staff are Awesome. They always deliver as promise. And if there is an issue, they are always finding a solutions that is mutual. More

Everyone was GREAT! Josh M. helped me get out of my current lease and into a new one the same day! He and his manager, Eddie, were fast, professional and knowledgeable! N Josh M. helped me get out of my current lease and into a new one the same day! He and his manager, Eddie, were fast, professional and knowledgeable! Natalia also introduced herself and was very helpful and sweet while I was waiting. I will definitely be back for their help when my current lease is up! More

New Volkswagen Jetta Everything was quick and organized, staff very friendly, helpful and professional Affordable prise, I would definitely recommend this dealership to e Everything was quick and organized, staff very friendly, helpful and professional Affordable prise, I would definitely recommend this dealership to everybody who want to go through car purchase with minimum stress More

Fantastic Service From the initial call to the attention when i arrived on site, my experience was excellent. I recommend them highly! The sales team was very friendly From the initial call to the attention when i arrived on site, my experience was excellent. I recommend them highly! The sales team was very friendly without being pushy, and the deal was very much above average. I will be visiting again for my teenager's first vehicle. More

As always simply fantastic Love the ease of dropping off a car with orland VW. Also the service manager, whichever one you get, are helpful, knowledgeable, courteous and respect Love the ease of dropping off a car with orland VW. Also the service manager, whichever one you get, are helpful, knowledgeable, courteous and respectful of my time. It is great that they call when finished with total price and then I pick up it is super quick to check out. There are many reasons we own several VW from Orland Service is one of them! More

First time customer First time customer. I was treated well even after I wasn’t so polite at first. I appreciated the patience and my car was repaired without any proble First time customer. I was treated well even after I wasn’t so polite at first. I appreciated the patience and my car was repaired without any problems. Thanks More

Great Service Service Representative was excellent. Went out of her way and to explain all issues. Very knowledgeable. The young lady was friendly and professional Service Representative was excellent. Went out of her way and to explain all issues. Very knowledgeable. The young lady was friendly and professional. Highly recommend this dealership for service More

Review The dealership was great but the car I purchased had major damage to the roof. Now I’m extremely worried about the repair and how it will hold up over The dealership was great but the car I purchased had major damage to the roof. Now I’m extremely worried about the repair and how it will hold up over time. More

Recall They answer the phone immediately and gave and appointment right away. They opened exactly at 8:00 am and took my car. They said it will take one hou They answer the phone immediately and gave and appointment right away. They opened exactly at 8:00 am and took my car. They said it will take one hour and that was very accurate. Very good service, congratulations! More

Excessive wait time for an oil change WITH an appointment. Unfortunately I am placing a negative remark to my experience this recent time with your service department. I had made an oil change appointment for Unfortunately I am placing a negative remark to my experience this recent time with your service department. I had made an oil change appointment for 12/23 and was serviced 2.5 hrs later. Unacceptable. I also was promised the $10.00 coupon from the service representative and at the cashier it was provided. This then caused an additional delay because the cashier had to verify again and reprint my bill. More