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Volkswagen of Orland Park
Orland Park, IL
1,334 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,334 reviews
August 06, 2025
Called many dealers in the Chicago area. Many gave a “run around”, didn’t have information, didn’t follow-up, tried to charge a premium, etc. This dealer was honest, straight-forward, had Many gave a “run around”, didn’t have information, didn’t follow-up, tried to charge a premium, etc. This dealer was honest, straight-forward, had great follow-up and did everything they said they would do ON TIME and charged a fair price! Great experience, would buy from them again. More
by parling
Employees Worked With
Matt Kutyna
Verified CustomerAugust 03, 2025
I didn’t feel fully appreciated at times by my sale men. No calls back about the vehicle… it should have felt exciting for me, and I wasn’t excited about purchasing the vehicle and now I’m left with doubt a No calls back about the vehicle… it should have felt exciting for me, and I wasn’t excited about purchasing the vehicle and now I’m left with doubt about the car. Make a long story short, no valuable information. More
by naomielove15
August 02, 2025
Normally, I fear going to a dealer, knowing that I’m going to spend most the day there, but they got me out of there in two hours with a good deal that I thought I would never get by. I ended up leaving going to spend most the day there, but they got me out of there in two hours with a good deal that I thought I would never get by. I ended up leaving their satisfied with my deal. More
by PETEGOTTSCHALK0
July 31, 2025
So far so good. I had to bring my car back for the same issue they previously repaired. However, their resolution was fair and professional. I had to bring my car back for the same issue they previously repaired. However, their resolution was fair and professional. More
by acklin.andrea
Employees Worked With
Service Rep- 5 stars
July 30, 2025
I received excellent customer service from my initial phone call to inquire about a car all the way to driving off with my car. Warm greetings when I arrived. Ray and Alex are very knowledgeable and prof phone call to inquire about a car all the way to driving off with my car. Warm greetings when I arrived. Ray and Alex are very knowledgeable and professional, they were able to answer all of my questions. I felt like I was part of the VW family. More
by zeni827
