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Volkswagen of Orland Park
Orland Park, IL
828 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 828 reviews
October 31, 2019
So far so good! This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgea This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgeable, professional, honest and not pushy in the least. He was able to help me negotiate an acceptable price for both my trade and the new vehicle I purchased. Because of my extremely positive experience with Juan I would consider returning for another VW when the time comes. More
by GCHI2550
Verified CustomerEmployees Worked With
Jose Juarez, sales associate , Eddie Bilo
October 31, 2019
Awesome Customer Experience Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a excellent Service Manager because on his day off the shop ran like a finely tuned engine! More
by Double Diesel
Employees Worked With
Jose
October 31, 2019
Rust repair Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no proble Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no problem. More
by PERRYSTATHAKIS
Employees Worked With
Brad Galusha, Ed Skibinski, Sergio Villagomez
October 30, 2019
Fast Easy and Accommodating I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyon I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyond for both customer service, and the work itself. Thanks! More
by JMIRKOV12
Employees Worked With
I think his name was Brad
October 30, 2019
Great customer service Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all my questions. More
by SANDRAPITELLO
Employees Worked With
Sergio Villagomez
October 29, 2019
Long time to buy new car Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transact Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transaction I have Bought 5 new cars in the last 12 months and this took the longest by far More
by COOPER100
Employees Worked With
Jake
October 28, 2019
Good Experience The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car t The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car this year and they offered me a fair price for my new Tiguan. I was especially happy with the total amount of time to buy, as I tend to become impatient with that process. Did not take too long. Very pleased with the Tiguan so far. More
by JENNIFER.MAREC572
Employees Worked With
Natalia Szwab
October 26, 2019
Great service Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. More
by kidtrax98
Employees Worked With
Sergio Villagomez
October 25, 2019
Review of Current Lease Experience Had an excellent experience at VW in Orland. This is my third VW I’m leasing. Ed and his staff were extremely helpful and accommodating! Very grateful Had an excellent experience at VW in Orland. This is my third VW I’m leasing. Ed and his staff were extremely helpful and accommodating! Very grateful for the service. More
by JULIANACMORGAN
Employees Worked With
Eddie Bilo
October 25, 2019
Pleasant experience. My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explain My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explained what was being done in language I could understand. I have confidence that everything will be corrected. More
by ANNIETLD1214
Employees Worked With
Brad C
