Volkswagen of Orland Park

Great service, timely, friendly, this dealership was the exact opposite of what i expected. my expectations were negative and this group of VW dealership employees have changed my outlook on vehicle sales. exact opposite of what i expected. my expectations were negative and this group of VW dealership employees have changed my outlook on vehicle sales. More

Dave knew I was coming in for a new car and knew which one I wanted. It was snowing by the time I got there and the car was pulled inside all ready for me to look at and fall in love with. I was incredi one I wanted. It was snowing by the time I got there and the car was pulled inside all ready for me to look at and fall in love with. I was incredibly nervous being a first time buyer/leaser of a new car. I felt very comfortable and was put at ease. He let us print off our insurance card so I can be ready when I finally left. After all the paperwork was done and the keys were in my hands he had the car pulled in front and ready for me. He sat with me for a while making sure my phone was connected to the Bluetooth. Explained every feature in detail so I was ready to know my car the way I'm supposed to. The next day I received a text from him saying that he hoped I was enjoying my new car and to let him know if I had any questions and that my follow up check was in the schedule. A few days later I did have a question and I texted him early in the morning and he immediately responded. Very very impressed with everyone at this dealership. More

This was the best new car purchase I have ever made. No pressure, good information, honest and reasonable pricing. Dan was very professional, no stress in making this purchase at all. I left the dealersh pressure, good information, honest and reasonable pricing. Dan was very professional, no stress in making this purchase at all. I left the dealership with a great car and a great deal. I love my new VW. More

I recently purchased a 2014 Jetta from VW Orland--and it was a great experience! I worked with Dave, and the whole process was enjoyable. was a great experience! I worked with Dave, and the whole process was enjoyable. More

Had an excellent experience Kamila! Very dedicated to finding EXACTLY what I was looking for and more. Got a great price & amazing quality car! Does not try to oversell what you can afford... Does everyt finding EXACTLY what I was looking for and more. Got a great price & amazing quality car! Does not try to oversell what you can afford... Does everything she can to make you happy! Go see her! More

I've been a customer of Kamilla's for a long time, and have to say that this dealership is the best I've found in the Chicagoland area. I've purchased 5 VWs in Chicagoland over the years so I ha time, and have to say that this dealership is the best I've found in the Chicagoland area. I've purchased 5 VWs in Chicagoland over the years so I have some experience. Kamila was very straightforward, as was her sales manager, about the deal and I never felt like there were any gimmicks or games being played. It was a very honest, straightforward discussion. They helped me out of a very tough situation with my trade and I cannot say enough about the customer service. I would advise anyone interested in a VW to give them a call, it was a very pleasant experience and that doesn't generally happen when it comes to car purchases. I will shop here again even though it takes me an hour to get to this location. I recommend that you do as well and ask for Kamilla. More

Mr. Drew Lanum is a really great person with excellent customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew . I love my new car. More

The people at this dealership are really nice, very friendly, and easy to work with. Kamila is a 5 star sales person who I would definitely recommend. If you feel like you have been treated poorly at o friendly, and easy to work with. Kamila is a 5 star sales person who I would definitely recommend. If you feel like you have been treated poorly at other dealerships definitely try here. The purchase of my car has been nothing but a positive one. More

I couldn't believe the level of customer service I received. Just when I thought everyone was inconsiderate and only out for themselves, along came Drew. He brought back the integrity to being a sales received. Just when I thought everyone was inconsiderate and only out for themselves, along came Drew. He brought back the integrity to being a sales men. He was honest, friendly, and tired to the best he could for the customer. I was impressed. I always heard about how you should be treated and have been always let down, not this time. I will be recommending him to all of my friends and family who are interested in purchasing a new vehicle, as well as the dealership he works at. It is clean and has a great buying environment, as well as exceptional customer service. Thank you, Drew, you could not have made this purchase any easier, or less stressful. Michael Sandowski More

I went to have my car serviced and had no intentions on purchasing a new vehicle. I went upstairs to peek only but there came Drew!!! He was so friendly and personable, plus he didn't hover over me. He jus purchasing a new vehicle. I went upstairs to peek only but there came Drew!!! He was so friendly and personable, plus he didn't hover over me. He just stood a short distance away and waited until he noticed I had some questions for him. He listened, answered questions and politely offered to show me rather than explain to me all of the new features in the newer Beetles. Before I knew it we were talking, "how would you like and what if I could?" The rest is history. I fell in love with my new Red Beetle and Drew and his finance team made it happen. Thank you Drew and Orland Park Volkswagen :-) More