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Volkswagen of Orland Park

Orland Park, IL

4.3
862 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 862 reviews

June 26, 2012

great customer service, friendly employees, they are not pushy, easy to work with. Whole transaction went through quickly and smoothly. Employees are listening to you needs. More

by donnaufnal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks for writing a review for our dealership! We strive to provide first rate customer service to all of our patrons, and we are pleased to hear that your transaction was speedy and efficient. Congratulations on your purchase, and we look forward to doing business with you again! Be sure to check us out on Facebook and Twitter for specials and updates from the dealership. Sincerely, Bruce Phillips | GM

June 14, 2012

Never before when we have bought a car, new or used have we EVER had the awesome experience at a dealership !! So glad that we purchased our 2012 Passat from you guys !! More

by Wenmar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Lanum,Sebastian Badillo,Joe Embro
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks so much for the awesome review! We're so happy to know that you had a positive experience working with our team and we hope to have the opportunity to work with you again. If you ever have any questions or concerns about your new Passat then please don't hesitate to contact us. Don't forget to like us on Facebook and follow us on Twitter for access to exclusive coupons and special offers! Sincerely, Bruce Phillips | GM

June 12, 2012

Eric was a pleasure to work with. Originally, the dealership did not have the car I wanted. However, he was able to acquire the Jetta I was looking for within a few days. He answered all my questio More

by laryan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks for sharing this great story about Eric! We know that he'll be ecstatic to read your phenomenal review. We look forward to working with you in the future and we hope that you are enjoying driving your new Jetta. Don't forget to follow us on Twitter and like us on Facebook! Thanks again for choosing Volkswagen of Orland Park. Sincerely, Bruce Phillips | GM

June 04, 2012

My experience at VW Orland Park was really fantastic. After visiting many other dealers in the area, I really didn't know what to think or what I was looking for. After I walked into VW Orland Park I kne More

by AP1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Lanum and Bruce Phillips
Jun 26, 2012 -

Volkswagen of Orland Park responded

We sincerely appreciate this exceptional review! Drew and Bruce will both be thrilled to hear that you were so pleased with them. We hope that you are enjoying driving your new car. Our team will be more than happy to help any time that you have additional questions or concerns about your new vehicle, so please don't hesitate to ask. Make sure to take advantage of the service coupons and sales specials that we advertise on our Facebook and Twitter pages! Sincerely, Bruce Phillips | GM

May 17, 2012

I leased a new CC, went back the next day and told them that with my height (6'4) I felt more comfortable in a Beetle. Even though I made the decision to lease the CC and went back the next day to tell the More

by olgab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Sebastian
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thank you so much for sharing your experience with us! We pride ourselves on our friendly and courteous staff and it's very gratifying to hear that you found our team to be both patient and nice. Please feel free to contact us any time that you have any questions or concerns about your new vehicle. Enjoy driving your new Beetle and make sure to like and follow us on Facebook and Twitter! Sincerely, Bruce Phillips | GM

May 14, 2012

Having already owned a VW I knew the brand quality. I shopped 6 other dealerships and drove 120 miles to purchase my new car from Orland. Their price beat all others hands down.Friendly, knowledgeable, n More

by millert4356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamilla Labuda
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thank you for taking the time to share your experience with us! We love receiving customer feedback and we're thrilled to hear that we could help you get the best price on your new car. Kamila will also be happy to learn that you enjoyed working with her. Thanks again for choosing our dealership and we hope to have the opportunity to work with you in the future. Make sure to like us on Facebook and follow us on Twitter! Sincerely, Bruce Phillips | GM

May 14, 2012

Exceptional service, Eric Davidson was a great salesman, he didn't try to talk me out of getting what I wanted. He made sure I understood my options between the Jetta and the Passat. Sebastian was great as More

by mstricky1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davidson, Sebastian, Joe and the owner!
Jun 26, 2012 -

Volkswagen of Orland Park responded

We're so glad to hear that Eric was able to provide you with exceptional service. Customer service is our top priority and reviews like yours are a great way for us to make sure that we are meeting all the needs of our customers. We hope that you are enjoying driving your new car! Don't forget to take advantage of the exclusive coupons we give out via our Facebook and Twitter profiles. Sincerely, Bruce Phillips | GM

May 12, 2012

We have bought 3 new cars from Orland VW.They have never given us a bad experience in sales or service and the VW's have performed flawlessly. More

by race53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davidson Sebastian Badillio
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks for the great review! It's great to hear that all your experiences with our team have been good ones, and we hope that you have enjoyed all three of your new cars. If we can ever assist you further then please feel free to reach out to us. Thanks again for choosing Volkswagen of Orland Park! Make sure to like and follow us on Facebook and Twitter for access to exclusive coupons and special offers. Sincerely, Bruce Phillips | GM

May 11, 2012

I gave the rating that I did, because from day one they were always very attentive to me and my needs and requests. I ordered my car back on Jan. 20, 2012, I knew it would take a few months but they were v More

by Geist296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lanum
Jun 26, 2012 -

Volkswagen of Orland Park responded

It is very gratifying to read that our team was able to make sure all your needs were met. We pride ourselves on our professional and helpful demeanor and feedback like yours lets us know that we're on the right track. Please feel free to contact us if we can ever assist you further. Don't forget to follow us on Twitter and like us on Facebook for dealership news and special offers. Enjoy driving your new Golf R! Sincerely, Bruce Phillips | GM

May 06, 2012

Friendly Staff, great selection, and very cooperative with your situation. Might have been one of the quickest car purchases I have had. Did not have to spend half the day at the dealer and was able to More

by Dali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Jun 26, 2012 -

Volkswagen of Orland Park responded

Thanks so much for setting time aside to share your story with us! We love receiving feedback from our customers and we know Dave will be very happy to read your exceptional review. We're glad that you are enjoying your new car and we hope to have the opportunity to work with you again. Make sure to take advantage of the exclusive coupons and special offers we advertise on our Facebook and Twitter pages! Sincerely, Bruce Phillips | GM

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