Volkswagen of Orland Park

My experience with Drew at Orland Park was exceptional. Drew was willing to work within my needs and ensured my expectations would be met. I am very pleased with my vehicle! I would recommend this dealer Drew was willing to work within my needs and ensured my expectations would be met. I am very pleased with my vehicle! I would recommend this dealership to everyone! More

Vic was great to work with! Very nice, great price, no pressure. I live closer to 2 other VW dealers but drove past them both to deal with Vic! Highly Recommend. pressure. I live closer to 2 other VW dealers but drove past them both to deal with Vic! Highly Recommend. More

As a recent college graduate and first time car buyer, many dealerships would not work with my because of my lack of credit history. Its not like I had bad credit, but I just did not have any credit at al many dealerships would not work with my because of my lack of credit history. Its not like I had bad credit, but I just did not have any credit at all. Volkswagen of Orland Park welcomed me onto their car lot and explained there college graduate program that allowed me to purchase a brand new Jetta TDI. The sales staff was very helpful in laying out all of my options, and also helping me stay within my budget. They took their time going over the contracts and making sure everything was filled out right. Volkswagen of Orland Park is great people, great service, and great cars. More

I am beyond satisfied with the service I received from this dealership. Absolutely the best service I have encountered in a dealership, and I Highly recommend anyone who is skeptical of the integrity of c this dealership. Absolutely the best service I have encountered in a dealership, and I Highly recommend anyone who is skeptical of the integrity of car service shops to bring their vehicle to Orland Park. Like many people, I have serious reservations about bringing in a vehicle to be fixed. Poor experiences in the past at other service shops and dealerships have left me uneasy, unsatisfied, and occasionally upset. Upon the strong urging of a friend, I brought my VW Passat into Orland Park Volkswagen. It did not take long to realize that this service department was unlike any I have ever been to before. The employees were very friendly, knowledgeable, and most important to me, they were honest. The service manager, Ed, went out of his way to make sure I understood the issues my Passat was having and how his team will resolve them. He was genuinely concerned with my car and my satisfaction with the service. I could not be happier with the experience and I will only use Orland Park for any issues my car encounters in the future. More

I live in central Illinois,and I drive the extra miles to I live in central Illinois,and I drive the extra miles to Orlando Park to have my VW serviced.I have encountered countless problems with other VW I live in central Illinois,and I drive the extra miles to Orlando Park to have my VW serviced.I have encountered countless problems with other VW dealer service shops,and was almost done with VW's altogether until someone I know recomended the Orland Park dealership.Ed and his staff's knowledge of VW's is fantastic.They always seem to know exactly what the problem is.They are very friendly and attentive to my problems,and concerns with the car.The most important trait the Orland Park dealership has with me is the trust factor. I trust that I am recieving the best service,and never being over charged,or gouged for parts my VW doesn't need.I love VW's,and thanks to Ed and his staff I will continue to be a VW owner for years to come. More

Took my daughter's Beetle in for over-heating, fix the water pump, timing belt and thermostat. Picked up car, on the way home that evening temp light came back on. Checked fluids and found reserve empty. water pump, timing belt and thermostat. Picked up car, on the way home that evening temp light came back on. Checked fluids and found reserve empty. Called next day, they said it could have been and air pocket if nothing is leaking, fill it and keep an eye on it as you drive it. The next day it completely over-heated, team bellowing out, towed it in and they said it was engine damage due to over-heating (da!). The owner was very rude and wanted nothing to do with the possible over site. In litagation with BBB and States Att. The service department has had several of these complaints in past see reviews. The owner does not care about you once the sale is made beware other dealers want you will help, Joe will not! More

Everything was great. Rich Munoz was very informative! We went to other VW dealers but wanted to buy from Rich at Orland VW. Thank you. We went to other VW dealers but wanted to buy from Rich at Orland VW. Thank you. More

Our salesperson, Drew was fantastic to work with! Friendly without being overbearing or pushy. Very knowledgeable and professional throughout the whole process of purchasing our new vehicle. We did Friendly without being overbearing or pushy. Very knowledgeable and professional throughout the whole process of purchasing our new vehicle. We did not intend on buying that day but the experience working with Drew and this dealership was exceptional and we look forward to working with them in the furture. I will definetly be recommending this dealership and Drew to my friends and family. More

These guys were top notch! Service was great. Happy with the price. Salesman made sure I knew how all the features on my new car worked before I left the lot. Painless finance process. No complaints whatsoe the price. Salesman made sure I knew how all the features on my new car worked before I left the lot. Painless finance process. No complaints whatsoever. Easy peazy lemon squeeze! More

It was important to me to work with a well respected dealer during my new car purchase experience, especially considering this was my first car purchase in about 15 years. After doing extensive researc dealer during my new car purchase experience, especially considering this was my first car purchase in about 15 years. After doing extensive research on Yelp and DealerRater, I followed the advice of others and visited VW of Orland Park. Drew, Sebastian and Chris and the rest of the team provided great customer service throughout the whole process. They stayed well past closing to finish up my purchase and they delivered my vehicle to me downtown the next day. I couldn't have asked for a better overall experience. Thanks again! More