Volkswagen of Orland Park - Service Center

I was very pleased with the customer service at the dealership! Service writer was very polite and was helpful in solving the problem I was having with car! dealership! Service writer was very polite and was helpful in solving the problem I was having with car! More

Everyone was very kind and genuinely cared if I needed anything while waiting. I felt very welcomed coming in anything while waiting. I felt very welcomed coming in More

The service was fast and precise. They even took care of a recall without asking. They even took care of a recall without asking. More

Excellent and professional service in a clean environment very knowledgeable text I wish I would’ve bought my Volkswagen from this dealership very knowledgeable text I wish I would’ve bought my Volkswagen from this dealership More

The dealership took great care of my vehicle and took care of it in a timely manner. care of it in a timely manner. More

The staff is Very responsive, and courteous. I always have a good experience when I come in. Simply Amazing! I always have a good experience when I come in. Simply Amazing! More

This dealership is very slow with turn around times. Never have rentals available. Amount due over the phone was different by almost $300 when i arrived Never have rentals available. Amount due over the phone was different by almost $300 when i arrived More

Terrible repair men ripped me off for $200. 00 after making me wait 3hours Th Ed y overcharged me and didn’t fix anything 00 after making me wait 3hours Th Ed y overcharged me and didn’t fix anything More

I was pleased with the service provided however I am disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to loss or left and having a $1000+ bill from the dealership’s service department occurs very easily. I think the dealership should go back to waived credit card fees. Or maybe I should look for another company More

I love coming here! They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyo They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyone is helpful More