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Volkswagen of Orland Park - Service Center

Orland Park, IL

4.1
351 Reviews

351 Reviews of Volkswagen of Orland Park - Service Center

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March 16, 2025

It was a very pleasant drop off and pick up no hassles and repair did not take long. I More

by BELLABOMBON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "service"
March 14, 2025

From the moment I arrived it was a friendly and welcoming atmosphere. It was truly enjoyable and informative experience. Thank you for making my visit pleasant and memorable More

by MONIQUEDUDCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 13, 2025

this is the second time they have had to keep my vehicle for a day and i've had to go to work and they have told me they don't have any loaner cars i was the first car to and i came early at 7:30am. I had t More

by Clela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
March 13, 2025

Kelly in the service department was great. Everyone I ran into in the waiting area/showroom were friendly. More

by MPICARD444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
March 11, 2025

They will promise you, great service, loaner cars,etc. , anything to make the sale. Then after the car sale will deliver the opposite. I would never buy a car from them again. More

by Steve13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zinck
March 08, 2025

My service writer Kelly was outstanding. He let me know what was wrong with my car and the work that needed to be done. I never felt pressured by him. More

by Mable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
March 05, 2025

Really good service and also really quick fix I am 100% happy with the service More

by DANDIX86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
March 03, 2025

We will not be returning for service due to your service employee, Geraldo. I had been in sales for 20 years and have now managed my own business for another 25 and never raised my voice to a customer like More

by CNDN3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Geraldo
March 01, 2025

Everything was just fine I purchased car from there, so service was good. I'll be back to get other done when I have the funds More

by LOTSOFLOVE34
Workmanship
Recommend Dealer
Yes
Employees Worked With
Geraldo
February 25, 2025

Clean, friendly staff, and organized. Gerardo listened to my concerns, took care of me very professionally and fast. More

by SHAWN278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Negrete
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