Volkswagen of Palatine

I came in about two months ago or so and had a great experience. I leased a VW Jetta for four years and came in to decide whether to buy the car or not. I worked with James Fischer and he was very helpf experience. I leased a VW Jetta for four years and came in to decide whether to buy the car or not. I worked with James Fischer and he was very helpful. I chose to buy the car and was very happy with my decision. James was wonderful to work with, since I felt like he was honest and easy to talk with about the purchase. Being a female who doesn't know much about cars, car dealerships can be overwhelming and intimidating. I felt very comfortable being at The Autobarn and working with James. I would recommend working with him if you can. Thanks so much to James for all of your help! :) More

My son and I are from Rockford, IL and we wanted the best deal with a trade-in and price on a VW GTI. After shopping around on-line, we saw that Autobarn had some reasonable pricing. We traveled to Mt. Pro deal with a trade-in and price on a VW GTI. After shopping around on-line, we saw that Autobarn had some reasonable pricing. We traveled to Mt. Prospect and were very pleased as to the no pressure salesmanship. Eryk worked very hard to accommodate the price we wanted for our trade-in and to get us into the car we wanted at the cost we could afford. Autobarn is great to work with. More

My wife and I were very happy with our recent car buying experience at The Autobarn. These guys are not your typical dealer. The entire staff from sales to service is there to make sure the customer is sati experience at The Autobarn. These guys are not your typical dealer. The entire staff from sales to service is there to make sure the customer is satisfied. I got that right away once we walked in. They also have the best selection of new/used certified cars in the area period! Our sales consultant Romone was extremely knowledgeable about the vehicle we were interested in and answered all of our questions to help us make the right decision. Vic, Ryan and Joe worked with us to get the best price possible. I mean REALLY worked with us! They always treated us kindly and with respect the entire time we were there. We went to about 6 other dealers before stopping here and there is no comparison. The other dealers staff were not as experienced, couldn't answer most of our questions and if you were not buying new they pretty much didn't care about you. The Autobarn staff is willing to go the extra mile to make sure you are satisfied period! Great experience, met some really good people and I will definitely purchase from them again! More

The Beetle we bought were in quite a good status. The original price was a little higher than we expected, but James finally gave us a good price. One thing worth mention is that we forgot to take our ch original price was a little higher than we expected, but James finally gave us a good price. One thing worth mention is that we forgot to take our check book and we also didn't bring enough money. This brought a lot of trouble to James and his manager. However, they never complained about that. What they did was trying hard to find out convenient methods for us. It took them near half a day. At last we got our car happily, and I have to say this is a very nice dealer and I want to express our thanks to James especially. More

It Was great reAlly great dealing with Eryk. I would definitely recommend the dealership and people to friends and family. I thought Eryk was a great salesman and did everything to make the customer hap definitely recommend the dealership and people to friends and family. I thought Eryk was a great salesman and did everything to make the customer happy. More

Their service was prompt and courteous. Robbie understood our requirement and helped us without any pressure. It was the best car buying experience. Great coffee! our requirement and helped us without any pressure. It was the best car buying experience. Great coffee! More

This is a great dealership to purchase and service your car. I would recommend this to my mother, and in fact, I already did and she purchased a new 2012 Jetta. They are great to work with! John Malcol car. I would recommend this to my mother, and in fact, I already did and she purchased a new 2012 Jetta. They are great to work with! John Malcolm More

Rafal Basisty was very friendly and helpful. He gave me great advice on what car to choose. He was very patient and all my questions got answered, since I was a first time car buyer. He really worked with great advice on what car to choose. He was very patient and all my questions got answered, since I was a first time car buyer. He really worked with me to get the price I wanted even though the car was initially over my budget. I am very satisfied with Rafal's help and the car I bought (VW Tiguan). I would strongly recommend to visit The Autobarn Volkswagen dealership in Mt. Prospect, IL. Great service! More

Allen Mando was fantastic, great help and very pleasant to work with. He is very knowledgeable and customer focused. Overall experience was top notch and what a great dealership. I would recommend it to to work with. He is very knowledgeable and customer focused. Overall experience was top notch and what a great dealership. I would recommend it to anyone. More

My husband and I were greatly satisfied with the overall experience of purchasing a new car. Allen Mando, a sales representative who worked with us, was very polite and patient with our demands. Allen offer experience of purchasing a new car. Allen Mando, a sales representative who worked with us, was very polite and patient with our demands. Allen offered us great customer service by working with just one customer - us, which we appreciated a lot! I would recommend this dealership and especially Allen to any of my friends and will do that shall they decide to buy a car. More