Volkswagen of Palatine

While I was convinced I was going to buy a VW when I started the car shopping process, the help and patience I received at Autobarn of Mt. Prospect made me want to look no further. Being interested in 3 started the car shopping process, the help and patience I received at Autobarn of Mt. Prospect made me want to look no further. Being interested in 3 very different VW cars, I was hesitant to see if it would be possible to test drive all of them (a hatchback, sedan and SUV). Cliff assured me that time was on our side and that I should absolutely drive all of the cars to be sure I was making the right decision. I was so happy he was willing to take this approach with me -- but it worked. After about 4 hours I was driving away super excited in my brand new jetta. Thanks Autobarn for staying open late to get me my car that night and THANK YOU CLIFF for all of your patience and years of collected advice for putting me in to the best option for me. More

Great service very personable and pay attention to detail James was the nicest sales person I've had there and this was my 4th purchase James was the nicest sales person I've had there and this was my 4th purchase More

This is my 2nd car from this dealership and its all because of the trust I share with them.I did all the servicing for my first car from here and till date I don't have a single complain.All the sales because of the trust I share with them.I did all the servicing for my first car from here and till date I don't have a single complain.All the sales person and service engineers are highly skilled and very courteous. More

Rafal was great! Very helpful, knowledgeable and friendly. We knew what we wanted when we went in and he made it happen. We look forward to a long satisfying relationship with The Autobarn Mt. Pros friendly. We knew what we wanted when we went in and he made it happen. We look forward to a long satisfying relationship with The Autobarn Mt. Prospect. More

Awesome sales people and sales Manager. I would Awesome sales people and sales Manager. I would definitely visit this dealership again for my needs. Vic Jalili was an awesome manager to work w Awesome sales people and sales Manager. I would definitely visit this dealership again for my needs. Vic Jalili was an awesome manager to work with. More

I absolutely loved working with Lisa Dahl. She gives I absolutely loved working with Lisa Dahl. She gives back credibility to the car salesman (or person). She genuinely cares about you and what yo I absolutely loved working with Lisa Dahl. She gives back credibility to the car salesman (or person). She genuinely cares about you and what you are looking for. She goes out of her way to make sure everything is done perfectly. I would highly recommend her to anyone looking for a car at this dealership. More

Having had a very bad experience with North Shore VW dealer, it was a blessing to have dealt with Lisa Dahl at Mount Prospect Autobarn. She was very patient to explain and answer all our questions. She dealer, it was a blessing to have dealt with Lisa Dahl at Mount Prospect Autobarn. She was very patient to explain and answer all our questions. She was very kind and helpful with the entire meaning of the word. She was also very knowledgable (she new every technical detail about the car we were interested in. In other words she was not pushy and she made us feel very comfortable. She was actually the reason we bought our car from the Autobarn. We believe she is an asset to this VW dealer and an example as to how the rest of the sales persons should be. We ll definately recommend her to any of the people we know that want to by a car. Dimitrios and Despina Mastoracos More

Whenever I have a problem such as low tire pressure, I swing by and am helped in a prompt and courteous fashion while I wait and then can go on to my office. swing by and am helped in a prompt and courteous fashion while I wait and then can go on to my office. More

I came into the Autobarn VW of Mt. Prospect on a certain car I had my eye on. Lisa was the sales person that waited on me. She was very nice, helpful, and very informative on the car. I was overall impre car I had my eye on. Lisa was the sales person that waited on me. She was very nice, helpful, and very informative on the car. I was overall impressed with the way she handled everything. I even received follow-up phone calls, asking me if I had any questions that came up after I bought my car. Autobarn and Lisa worked hard to get me the price I needed to be at with the car I wanted. More

WOW!!!! This is a Man!!! Raffal, he was understandable, WOW!!!! This is a Man!!! Raffal, he was understandable, insurable and most honest ! I wanna say Big Thank You, because I love my car now.He worked WOW!!!! This is a Man!!! Raffal, he was understandable, insurable and most honest ! I wanna say Big Thank You, because I love my car now.He worked enough to make me leav happy!!! More