Volkswagen of Palatine

Great service department. Fabulous! I did not have appointment but Bill Dolan and his team fit me in their schedule. I appreciate the follow up phone calls to let me know how things were going and ho appointment but Bill Dolan and his team fit me in their schedule. I appreciate the follow up phone calls to let me know how things were going and how much the cost was going to be. They also cleaned the car before giving back to me. Great job! More

I have purchased several cars from Vic & Sassan in the I have purchased several cars from Vic & Sassan in the past. They have complete knowledge of their products. Unlike other dealerships that push you I have purchased several cars from Vic & Sassan in the past. They have complete knowledge of their products. Unlike other dealerships that push you toward other cars, Vic & Sassan try to match the customer with the right vehicle. They take their time to explain the process as it happens. I always come away with the feeling I've made an educated decision to purchase from this dealership. Kirk S. More

I have nothing but great things to say about my experience at The Autobarn of Mt. Prospect. I purchased my Passat there a while back and the entire staff was extremely helpful, especially the sales experience at The Autobarn of Mt. Prospect. I purchased my Passat there a while back and the entire staff was extremely helpful, especially the sales manager, Vic Jalili. Vic is definitely not your typical "used car salesman". He was very honest, very thorough, and not at all pushy. He went out of his way to ensure I had a full understanding of every last detail from car function to paperwork. Most importantly, he gave me an AMAZING deal on the car I really wanted. I will definitely be back when it's time to upgrade. Huge thank you to Vic and staff! D.Block More

I leased my car from AutoBarn and Vic was my salesperson. His knowledge of cars was perfect. He choose the perfect car for me that my budget could handle. I highly recommend going this dealership and seeing His knowledge of cars was perfect. He choose the perfect car for me that my budget could handle. I highly recommend going this dealership and seeing Vic. If you're not in the market for a volkswagen the have other reliable cars you could choose from. Volk More

I purchased multiple cars from vic and he has been very professional and great to work with. I've also recommended friends and famliy to purchase vehicles and they all had wonderful things to say about vic professional and great to work with. I've also recommended friends and famliy to purchase vehicles and they all had wonderful things to say about vic and autobarn of mt prospect. I have also serviced my vehicles at autobarn and I never had problems with the car after the visit. They also wash the car when there done which is a big plus. More

I was shopping to replace a my favorite car that was totaled in an accident, and now have a new favorite car. I normally buy new, but found such a great deal on used, I could not pass up... This was totaled in an accident, and now have a new favorite car. I normally buy new, but found such a great deal on used, I could not pass up... This was the best car buying experience I have had ever!!! I have owned 15 cars... will buy the rest from here... More

My buying experience was excellent I was helped by vic jalili I had been shopping around for my new car for weeks the problem was every dealership I went into I seemed to know more about the car them my s jalili I had been shopping around for my new car for weeks the problem was every dealership I went into I seemed to know more about the car them my salesman did this was not the case at the autobahn once meeting with vic I knew he was the man for selling me my new car he was so knowledgable not only about my car but all the available stock he showed me all models until I was totally confident with my choice I will always purchase my cars and recommend my family and friends to vic jalili More

This is the fourth car I have brought from Vic. His knowledge on how to budget for my family and I has always A+. Also, I have sent him 3 family members to buy cars and he has always sent me a check f knowledge on how to budget for my family and I has always A+. Also, I have sent him 3 family members to buy cars and he has always sent me a check for 100.00 just as a thank you. Vic, along with his salesman Romone are by far the best car guys in Chicago. thank you, Vic. The Autobarn VW of Mt. Prospect Rocks. More

Every time I go in for service the service writers are always very quick and accurate in knowing what is wrong. The last time I went in, Tek helped me, but John Paul and Ken are always very helpful too. T always very quick and accurate in knowing what is wrong. The last time I went in, Tek helped me, but John Paul and Ken are always very helpful too. They are friendly and always greet me when I walk in. They accurately let me know when my car will be ready and ask if I need a ride somewhere. More

I have just fallen in love with this dealership. They did everything they could to make me feal like not only was i getting my dream car, but that i was getting it for the best deal possible. Oh, Almost did everything they could to make me feal like not only was i getting my dream car, but that i was getting it for the best deal possible. Oh, Almost forgot the best part. When i had a little touble finding financing they were still able to get me approved. P.S Thanks Guys Your #1 More