Volkswagen of Palatine

Great service I was only charged for wiper blades and they checked my brakes at no charge and even gave me a ride to and from work. Thank you I was only charged for wiper blades and they checked my brakes at no charge and even gave me a ride to and from work. Thank you More

Well taken care of. They meet you at the door, do a quick inspection of your car, and go over the reason for service. John Paul suggested replacement windshield wipers. They meet you at the door, do a quick inspection of your car, and go over the reason for service. John Paul suggested replacement windshield wipers. John Paul went over the repair with me including cost and when the car would be ready. He notified me when the car was ready. John Paul makes you feel like you have someone watching out for you at the dealership. More

New car Eryk was great, he was patient and very knowledgeable. He explained everything and made us feel at ease. I would recommend him to my friends. Eryk was great, he was patient and very knowledgeable. He explained everything and made us feel at ease. I would recommend him to my friends. More

Air-bag recall Quick, efficient and thorough service. Other vehicle processes were checked and delineated for future consideration. All done in less than two hours - Quick, efficient and thorough service. Other vehicle processes were checked and delineated for future consideration. All done in less than two hours - a good job by all. More

Good experience I have been here multiple times and always had a good experience. There is a good waiting area and it's also convenient to a Starbucks. No complaints. I have been here multiple times and always had a good experience. There is a good waiting area and it's also convenient to a Starbucks. No complaints. More

Great Always friendly and helpful in service and sales. The dealership is clean & well maintained. Will be back when lease is up for another Volkswagen at t Always friendly and helpful in service and sales. The dealership is clean & well maintained. Will be back when lease is up for another Volkswagen at this dealership More

Good experience Autobarn of Mt. Prospect is a great place to buy a car, or service your existing car. Staff are always friendly and courteous. Easy atmosphere. I've Autobarn of Mt. Prospect is a great place to buy a car, or service your existing car. Staff are always friendly and courteous. Easy atmosphere. I've bought two cars there and enjoyed both. More

They are always helpful and try to save us money on repairs. I can't say that I've ever felt so comfortable with a dealership's service department. Mount Prospect Autobarn service advisors Ray and John Paul exp I can't say that I've ever felt so comfortable with a dealership's service department. Mount Prospect Autobarn service advisors Ray and John Paul explain things thoroughly. They research and answer any questions or concerns. More

Amazing People and Amazing Service. The dealership is really nice to accommodate you with your needs and requirements. The employees are caring and strive to earn your trust. They are a The dealership is really nice to accommodate you with your needs and requirements. The employees are caring and strive to earn your trust. They are all about making a connection first. They know how to follow up and will do everything possible to make sure you get what you are looking for. Who does that these days? Angel Garcia, Bojan Kokanovic , shoutout to these amazing folk. More

New Tiguan It was time to update my wife’s 2010 Tiguan which she loved. We always. do business with the Autobarn and are never disappointed. We are treated with It was time to update my wife’s 2010 Tiguan which she loved. We always. do business with the Autobarn and are never disappointed. We are treated with respect and our time is valued. We drove off happy in a new 2018 Tiguan SEL. More