Volkswagen of Palatine

I went to the dealer looking for an affordable alternative to my big gas guzzler (American pickup) and Kalina helped me see why the VWs can be the affordable and efficient way to go. She was extre alternative to my big gas guzzler (American pickup) and Kalina helped me see why the VWs can be the affordable and efficient way to go. She was extremely helpful and patient (I had a hard time choosing what model, engine, etc was right for me). I wish all of my experiences with auto shopping went so smooth. No pressure, just informative and helpful. More

Martin was the first person that I spoke to when I walked into the dealership. His professionalism made me feel completely comfortable and made me trust him, which is a big deal to me when buying a car. I am into the dealership. His professionalism made me feel completely comfortable and made me trust him, which is a big deal to me when buying a car. I am very satisfied in the car and the dealership and would definitely buy again from Martin. More

This is the second car I have purchased from Martin. He is a great guy to do business with and stays that way long after the sale! I would recommend anyone and everyone looking to buy a new or used car to is a great guy to do business with and stays that way long after the sale! I would recommend anyone and everyone looking to buy a new or used car to see Martin! More

Came to this dealership to purchase a used car found online. Marin Youkhanis helped us, and he gets 5 stars for his efforts. He really will go the distance for the customer. Everyone else here was hel online. Marin Youkhanis helped us, and he gets 5 stars for his efforts. He really will go the distance for the customer. Everyone else here was helpful, polite, and service-oriented. I would definitely come back to see Martin for another vehicle in the near future. More

Buying a car is never easy. What I mean to say is that there are so many companies and so much to choose from that when entering a dealership your overwhelmed with sales people, kind of forcing you to bac there are so many companies and so much to choose from that when entering a dealership your overwhelmed with sales people, kind of forcing you to back off. I have been to many other dealerships around the Chicago-Land area in the past 6 months and finally landed on VW Mount Prospect with Kalina Stoyanov as my sales assistant. I can not express how lucky and thankful I am to have been helped by such a knowledgeable, patient, and caring young women. These days, buying a car is not something that you can just do out from the blue, and for the longest time I was contemplating if at all there is anyone out there that can come into my shoes and truly be able to assist me with the right price, model, and comfort. Even just upon entering the dealership, she welcomed me, we chatted a bit, she offered me some coffee, and we got down to business. It was all very smooth and effortless. But finally, with the help of Kalina, I walked out of your dealership feeling proud to have bought a brand new VW with that fresh new car smell, knowing that she was able to assist me in every way possible, and was happy doing it through all the steps. I thank you VW Mt Prospect for having this amazing staff member on your team! I look forward to coming back for my next oil-change! More

I purchased my last Volkswagen from Robbie Leon and had a great, stress-free experience, so I went back to him for my recent purchase of a 2013 model. great, stress-free experience, so I went back to him for my recent purchase of a 2013 model. More

I LOVE my new car! I am beyond pleased with my Lexus 400RX Hybrid SUV and the excellent service that Eryk Buczynski provided. He was friendly and professional. We were treated very respectfully, negotia 400RX Hybrid SUV and the excellent service that Eryk Buczynski provided. He was friendly and professional. We were treated very respectfully, negotiating the price was surprisingly fair. I had my concerns with the financing part, Eryk took the time to explain everything to us and made the financial side of buying a car a pleasant experience. More

Im very happy weth my new VW,my sales person was Kalna she did a great job exsplning all the futures in my new car and wos very knoligebal about the financing ,i would recomend her to all my frends and th she did a great job exsplning all the futures in my new car and wos very knoligebal about the financing ,i would recomend her to all my frends and the deilership. Thanks Kalina :) More

I had a good experience shopping at the Mt. Prospect Autobarn. People who work there are pretty cool! They have quite the best customer service! Autobarn. People who work there are pretty cool! They have quite the best customer service! More

i went to auto-barn VW at mt. prospect to buy used car yesterday .I had an awesome experience. good quality of customer service from RON. impressive pricing on used car and also more variety as well. i bo yesterday .I had an awesome experience. good quality of customer service from RON. impressive pricing on used car and also more variety as well. i bought a passat strongly recommend to everyone for dealer. More