I went to in to see a used minivan they had listed on autotrader. After spending the day looking at vehicles, I called back to Alex to go back and look at the minivan again. He told he the manager raised the price $3600 to $16,585. After cooling off, I started my search again to find the minivan still advertised on the internet at $13,995! If they are this dishonest when buying a vehicle - I have to assume it flows through the entire dealership.