Volkswagen of Palm Springs

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left. More

Manny went above and beyond to get my daughter’s car back on the road the same day! That’s service! on the road the same day! That’s service! More

Friendly registration Car under warranty so service performed as such. Car exterior washed, very much appreciated. Dealership clean and comfortable performed as such. Car exterior washed, very much appreciated. Dealership clean and comfortable More

The Volkswagen Dealership staff is very pleasant and helpful. The Maintenance area is very neat and orderly. Manny P. was very efficient in scheduling and advising on the completion of my car servicing. helpful. The Maintenance area is very neat and orderly. Manny P. was very efficient in scheduling and advising on the completion of my car servicing. My car is operating normal now and I am grateful for the quick servicing and the VW experience. Thank you, Volkswagen of Palm Springs. Donald M. More

Service was excellent, we were treated very well, they even washed my car. ❤️👍 They even scheduled us to the store for groceries. Everyone was genuinely friendly. even washed my car. ❤️👍 They even scheduled us to the store for groceries. Everyone was genuinely friendly. More

Technicians scam you, don’t check repair advisories, lose parts, delay repairs, parts equally bad parts, delay repairs, parts equally bad More

Great service. They are professional, courteous, friendly and efficient. They also offer a great shuttle service. They are professional, courteous, friendly and efficient. They also offer a great shuttle service. More

Manny and the team are always so helpful . Always communicating as to the status of my service progress ! Always communicating as to the status of my service progress ! More

Wow, Manny and his team were great, very friendly and knowledgeable. The turn around was also fantastic and they did not charge me for a major part of the service they rendered. I cannot say enough how w knowledgeable. The turn around was also fantastic and they did not charge me for a major part of the service they rendered. I cannot say enough how wonderful Manny was! Thank you guys! More

Outstanding customer experience! Many thanks to the staff in the service department, they were patient & professional. Especially Allen in service for delivering exceptional customer Many thanks to the staff in the service department, they were patient & professional. Especially Allen in service for delivering exceptional customer service. Volkswagen of Palm Springs provided a courtesy car during the entire duration of my warranty work (new engine) and weekly updates on vehicle status. More