Volkswagen of Pittsfield

My service advisors and the technicians at BMW of Lenox have always done a great job of keeping my car safe on the road and informing me when repairs are needed. The work is always timely and complete & th have always done a great job of keeping my car safe on the road and informing me when repairs are needed. The work is always timely and complete & the car is clean when I leave the dealer. More

Brand new building, efficient layout, nice though not quite finished waiting areas. Liked the choice of waiting areas. quite finished waiting areas. Liked the choice of waiting areas. More

Super friendly and helpful. Gave a clear explanation of the problem and the different ways to go about solving it. Would use them again in a heartbeat. Gave a clear explanation of the problem and the different ways to go about solving it. Would use them again in a heartbeat. More

Outstanding service, in right away and finished when promised. I couldn't ask for more. Great new facility! Customer drive-in, not exposed to the elements. Couldn't have been friendlier? I will use them promised. I couldn't ask for more. Great new facility! Customer drive-in, not exposed to the elements. Couldn't have been friendlier? I will use them for all of my service needs! More

Communication of the problems, and their repair and timing were excellent. The repairs required parts and took more than a week during which time a loaner was provided. Car was returned clean inside timing were excellent. The repairs required parts and took more than a week during which time a loaner was provided. Car was returned clean inside and out. More

Fast and dependable service every time always a pleasure clean and friendly atmosphere at the dealership clean and friendly atmosphere at the dealership More

The service was exceptional. Ethan was friendly and kept me informed every step of the way. I was able to track progress, including viewing a video describing what they did to ev Ethan was friendly and kept me informed every step of the way. I was able to track progress, including viewing a video describing what they did to evaluate the problem and replace the part that had failed. A very positive experience. More

Great people to care for my VW. Answers the phone, gives good information and a stress free service experience Answers the phone, gives good information and a stress free service experience More

Couteous, quick and capable service, as usual. Ethan goes out of his way to help, thanks. Ethan goes out of his way to help, thanks. More

Incredibly experience working with Chris Hawk! He made the process super easy and I felt very at ease purchasing my first vehicle on my own. Love my new VW Atlas Cross Sport! He made the process super easy and I felt very at ease purchasing my first vehicle on my own. Love my new VW Atlas Cross Sport! More