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Volkswagen of Pittsfield

Pittsfield, MA

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53 Reviews

600 Merrill Road

Pittsfield, MA

01201

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Showing 53 reviews

September 04, 2025

Incredibly experience working with Chris Hawk! He made the process super easy and I felt very at ease purchasing my first vehicle on my own. Love my new VW Atlas Cross Sport! More

by allieleigh31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hawk
August 13, 2025

This was an excellent first service experience at VW of Pittsfield. I brought my 2017 Alltrack in for a Haldex service. Ethan was knowledgeable courteous and friendly. The Tiguan loaner was ready when I a More

by fletcher.john1183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Aug 29, 2025 -

Volkswagen of Pittsfield responded

Thank you for sharing your first service experience at Volkswagen of Pittsfield! We're glad to hear that Ethan made the process seamless and efficient. We look forward to assisting you again in the future. Safe travels!

August 01, 2025

Sales experience was easy and transparent. Received a great offer on a 2025 Tiguan SEL without a struggle. Fair pricing and knowledgeable sales staff. A very satisfying sales and delivery e More

by TomL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 06, 2025 -

Volkswagen of Pittsfield responded

Tom, it's fantastic to hear you had an easy and transparent sales experience at Volkswagen of Pittsfield. Congratulations on your new 2025 Volkswagen Tiguan SEL! We truly appreciate your business and thoughtful review. Safe travels! Mark Hoch - General Manager - 413-443-4702

December 31, 2022

Great sales experience. Sal was very helpful and extremely knowledgeable. Completely satisfied with our experience. More

by Tao
Recommend Dealer
Yes
Employees Worked With
Sal
Jan 03, 2023 -

Volkswagen of Pittsfield responded

Thanks for the great review of Volkswagen of Pittsfield! Sal and the team are glad to have your trust and business.

December 31, 2022

Sal was a pleasure to work with. Knowledgeable, thoughtful and helpful without being pushy. He made what is so often a stressful decision process very easy. More

by CSB
Recommend Dealer
Yes
Employees Worked With
Sal & Doug
Jan 03, 2023 -

Volkswagen of Pittsfield responded

We’re glad we could deliver a 5-star experience! Sal and the team are glad to have your business.

December 31, 2022

I am so pleased with our recent experience here. We have bought vehicles before from other car dealers in the past that make me dread the process. However our experience here was wonderful and we we More

by Val
Recommend Dealer
Yes
Employees Worked With
Chris & Sal
Jan 04, 2023 -

Volkswagen of Pittsfield responded

We’re delighted to get your 5-star review, Val. At Volkswagen of Pittsfield, our customer's priorities are our priorities. It means a lot to know that you have felt listened to and taken care of by our team. Thank you for working with us!

December 31, 2022

I have a dealership near me in NY and am so glad I drove to Pittsfield to get my car with Sal! He knew I was coming after work and asked for some information ahead of time. Everyone I spoke to was so pleasa More

by Will
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 04, 2023 -

Volkswagen of Pittsfield responded

This is great to hear! Thank you for your kind words and stellar review about us here at Volkswagen of Pittsfield! Sal is a great asset to our team and we feel lucky to have him. We wish you safe travels ahead in your new ride and hope to see you again for all your car purchase and service needs. Take care!

December 31, 2022

Great dealership to work with. Sal delivered on everything he said. Doug was a great help in financing. Both men were very kind and easy to work with. More

by J&M
Recommend Dealer
Yes
Employees Worked With
Sal
Jan 03, 2023 -

Volkswagen of Pittsfield responded

It's great to hear that Sal and Doug took such great care of you! Thank you for choosing Volkswagen of Pittsfield and for sharing your experience. Safe travels ahead!

March 09, 2022

I don't know what is going on over at Flynn. Was in the market for an Audi last year and it was like pulling teeth to get someone from the sales team to call me back. Had to complaint to the man More

by TedC
Recommend Dealer
No
Employees Worked With
Brian Smith
September 19, 2020

We were out of town and our key battery was dying . The parts department was closed on Saturday. But the sales department at Flynn Audi came thru and was able to fix it for us. Thank you for making our wee More

by Neddafr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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