Volkswagen of Pittsfield

Flynn Audi has lost our trust in their service area. We have been doing business with them for three years and we had felt like we were getting a fair deal. However now we feel like we are being taken adva have been doing business with them for three years and we had felt like we were getting a fair deal. However now we feel like we are being taken advantage of. We were quoted over $600 for a part that costs less than $200. More

I am from out of town, and during my travels my Audi started leaking coolant. I called the service dept and asked if they could get me right in cause it was necessary I returned back home the following started leaking coolant. I called the service dept and asked if they could get me right in cause it was necessary I returned back home the following night. They told me to drop it off and they would get to it first thing in the morning. By lunch time they called me and said they were replacing my water pump and it would be done by 3:30. I picked up my car at 5 and was on my way back to eastern mass. I couldn't be happier with the service I received and the speed in which they were able to fit me in. Thank you to everyone who helped me out. More

Friendly service from individual who scheduled service, but technicians diagnosed my car with a fault code and then added other ‘contributing items’ to rack up a bill of $3,000. Took the car to another VW but technicians diagnosed my car with a fault code and then added other ‘contributing items’ to rack up a bill of $3,000. Took the car to another VW dealer and the required critical items and caution items totaled only $323.00. Whether it was lack of knowledge from the technician or a scheme to charge what they think they could get away with does not matter! The bottom line is that this is not a business that conveys customer service and I will never recommend the dealership to anyone or return to the place of business! More

Never received a call back I called the service department at Flynn. I left a message for service since they were already helping another customer. I never received a call bac I called the service department at Flynn. I left a message for service since they were already helping another customer. I never received a call back, even though I left a call back number, and explained my question in detail. More

Great customer service Blew the oil separator in my 2010 Audi A4. Service department had it replaced same day before I got out of work. However 2 miles down the road the che Blew the oil separator in my 2010 Audi A4. Service department had it replaced same day before I got out of work. However 2 miles down the road the check engine light came on. Blew the main seal. Pretty expensive repair. A week later I brought it back and it was leaking oil. The seal that they had put in had failed. They replaced it again at no cost. Good group of people here and I would definitely come back. More

Great Cars, Great Dealership I have worked with this dealership for 11 years. I purchased my first A6 there is 2005, which now has 220,000 miles on it. I purchased a second A6 I have worked with this dealership for 11 years. I purchased my first A6 there is 2005, which now has 220,000 miles on it. I purchased a second A6 in 2013. Both the cars and the dealership is fabulous. More

Review os Jason H. who just sold us our 2015 Red Audi A4 We had a great experience with dealing with Jason H. at Flynn's in Pittsfield. We have been buying cars from Flynn's for our last 7 cars and love the We had a great experience with dealing with Jason H. at Flynn's in Pittsfield. We have been buying cars from Flynn's for our last 7 cars and love the dealership. Jason found us the car that we wanted after the one we first looked at on the lot was sold.....but love this one even more!!! It was worth the wait and we are so excited about our purchase. I love the red, black interior and spoiled plate on the trunk!!! Jason spent two hours with us the day of the pick-up going over all the features of the car and before we even left the parking lot we had one more question and he was there with a smile and user-friendly language for us who need the basics. We felt that he took care of our needs and our budget limit. Thank you Jason for your knowledge and your sense of humor. More

Ask for Jason H.! I felt very well-taken care of by Jason H. in the purchase of my pre-owned Volkswagen. Looking for a knowledgeable salesman at a highly reputable deal I felt very well-taken care of by Jason H. in the purchase of my pre-owned Volkswagen. Looking for a knowledgeable salesman at a highly reputable dealership? Look no further. More

Jason, thanks! My husband and I bought a Q5 from Jason at Flynn Audi. He was extremely knowledgeable, helpful and personable. More importantly, he was honest and u My husband and I bought a Q5 from Jason at Flynn Audi. He was extremely knowledgeable, helpful and personable. More importantly, he was honest and upfront about costs, trade-ins and Audi's in general. I would recommend him and Flynn Audi for anyone thinking of purchasing either a new or used Audi. It was a very positive experience! Thanks, Jason. More

Great Expereince at Flynn Tony Carestia assisted me with leasing a new A3 and good not be happier with the entire process. I have leased before and that experience was horribl Tony Carestia assisted me with leasing a new A3 and good not be happier with the entire process. I have leased before and that experience was horrible. Tony was professional and very responsive and helped facilitate a a deal on my terms. More