Volkswagen of Pittsfield

I worked with Don Bradley in the purchase of my 2013 VW Tiguan. He showed me all of the features of the Tiguan and Audi Q5, which I was also interested in. After settling on the Tiguan, Don tracked one d Tiguan. He showed me all of the features of the Tiguan and Audi Q5, which I was also interested in. After settling on the Tiguan, Don tracked one down with the options I wanted and had it delivered a few days later. He went over all the settings and showed me how to pair my phone with the Bluetooth setup. He made this car buying experience much easier than any previous car purchase I've made. Thanks Don! More

We chose a rainy, gray day to look at cars, but it was 'sunny' inside the Flynn dealership! Everyone was friendly, helpful, and relaxed. Our sales consultant, Don Bradley, listened to get an idea of wh 'sunny' inside the Flynn dealership! Everyone was friendly, helpful, and relaxed. Our sales consultant, Don Bradley, listened to get an idea of what we were looking for in a car. We drove a variety of models and he showed us each one with the same enthusiasm, helpful, detailed information, and patience. We did make a purchase and I would highly recommend Flynn's Volkswagen. More

Don't bother going here unless your VW is only a few years old. The service department pretty much scoffs at anything older. This place wants to sell you a new car not fix your old one. After waiting th years old. The service department pretty much scoffs at anything older. This place wants to sell you a new car not fix your old one. After waiting three plus hours for an oil change and license plate light on my VW i was told by Tom that my one side of my car's license plate light was rusted out and he could not get the part and to "call a junk yard".... I paid cash for my oil change $120.00 - so while I paid I guess he decided to cross his name off my Issued warning ticket - stating that my repair was done. Only realized this once I got home. What a xxxxxx- the light is fine with one and works fine! Why he felt the need to do that is beyond me. I had to go to pay another mechanic to have it signed. To top it off my Father sends his 2002 BMW to Flynn when it dies three weeks later. Had only I known to warn him first! They had his car for ten days while "waiting on a part" hello Fedex?!- ten days he rented a car at cost to him. He finally got it back and it wouldn't start the very next day! Took it to a local non dealer turns out they replaced the wrong part?! Replaced the ignition when it was the fuel pump all along. UGH..... where did they find these mechanics? Are they even qualified to fix a anything? More

A cluster from day 1. Lance is not knowledgeable of the BMW, did not follow up on my questions, I did it myself. After purchasing the vehicle, i had to hsve my wn detailing done! and getting any service do BMW, did not follow up on my questions, I did it myself. After purchasing the vehicle, i had to hsve my wn detailing done! and getting any service done Is a joke. Been waiting since before purchase (which took a week) to have a dent fixed. I'm returning the car. More

I've bought six Volkswagens in the last twelve years from Flynn's. They are just the best in the business! My salesman Bill Wanat and Tony in the Service Dept are simply second to none. Steve Leach is als Flynn's. They are just the best in the business! My salesman Bill Wanat and Tony in the Service Dept are simply second to none. Steve Leach is also wonderful to work with. This is the first Dealership that I've been to that doesn't pressure you. Whether you are buying a BMW, or a VW it simply does not matter. They are courteous and warm. The Dealership is always spotless. They also have a wonderful hospitality station there. I look forward to going there for my service. They are friendly and caring. I also love going there to buy my cars. There is no other Dealership, or manufacturer that I would ever consider. Once you take a VW for a test drive, you'll be hooked for life! Throw Flynn Volkswagen in the mix and you've got a winning combination! More

Overall, Flynn's is a fabulous dealership - by far the only auto dealership in the area that I would chose to deal with. They are very reliable, friendly, reality-based and honest. The salesmen are extr only auto dealership in the area that I would chose to deal with. They are very reliable, friendly, reality-based and honest. The salesmen are extremely professional and are very informative. I drove both a BMW and an Audi before deciding on the Audi and the salesmen cooperated completely providing me with the necessary information to make a decision - I did not feel pressured. Patrick is extremely knowledgeable and professional - he was able to explain the updates in the 2012 autos and demonstrate the advances(my previous car was almost ten years old. He was also patient and thorough. Overall it was a very positive experience. My husband and I both will be loyal customers to the dealership. More

The Flynn dealership left a very good impression on my husband and me. The showroom was neat and well organized. Our salesperson, Patrick Wolf, was very friendly, caring, and worked for us so that we fe husband and me. The showroom was neat and well organized. Our salesperson, Patrick Wolf, was very friendly, caring, and worked for us so that we felt good about getting the best deal possible. We had looked at the Tiguan at another dealer, but decided to compare prices. Flynn VW saved us quite a bit of money over the other dealership. Patrick Wolf was very knowledgeable about all of the car's many attributes. He made sure that we were shown and were comfortable with the car's extensive computer system, driving controls, etc. And he did so in an unrushed, friendly manner. What impressed us most was Pat's thorough knowledge of the car. Any question we had, he was able to answer in depth. We are happy with our new "Tig", and we are pleased to have done business with Flynn VW and Patric Wolf. More

Paid deposit two months before estimated purchase date, received no updates for the next month. Called, and was told the car was not going to be available. received no updates for the next month. Called, and was told the car was not going to be available. More

Patrick waa extremely knowledgeable and explained very succinctly every detail of my new Tiguan and of the purchase agreement. He is very pleasant and it was my pleasure doing business with him. I highly succinctly every detail of my new Tiguan and of the purchase agreement. He is very pleasant and it was my pleasure doing business with him. I highly recommend Flynn Volkawagon the next time you're in the market for a new car. Be sure to ask for Pat Wolf. More

When I first visited the dealership, I was researching three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these ve three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these vehicles. Not all of them were on the lot at the same time, so I needed to make several visits before I was able to view them all. Patrick kept me informed as each vehicle arrived on the lot so I could check them out. After about four months, I made my decision and placed an order for my car. Patrick kept me up to date with the timing of the car's arrival and was always quick to respond to my inquiries. I could not ask for a more attentive and professional sales representative. He was NEVER pushy and I like that. More