Volkswagen of Pittsfield
Lenox, MA
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When I first visited the dealership, I was researching three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these ve three different vehicles that I was interested in. Patrick was extremely helpful and informative when it came to explaining the features of these vehicles. Not all of them were on the lot at the same time, so I needed to make several visits before I was able to view them all. Patrick kept me informed as each vehicle arrived on the lot so I could check them out. After about four months, I made my decision and placed an order for my car. Patrick kept me up to date with the timing of the car's arrival and was always quick to respond to my inquiries. I could not ask for a more attentive and professional sales representative. He was NEVER pushy and I like that. More
Flynn's dealership is a very professional operation. The staff was friendly, honest, and helpful. I worked with Patrick Wolf who helped me understand the mechanical and economic differences between the cars staff was friendly, honest, and helpful. I worked with Patrick Wolf who helped me understand the mechanical and economic differences between the cars in the lot and then choose which one would be right for me. I had a wonderful experience at Flynn's and am definitely going to return there for servicing. More
This is the 6th vehicle that we have acquired from this dealership over the years. The reasons we keep returning are the quality of the vehicles, the friendliness and flexibility of the dealership as a who dealership over the years. The reasons we keep returning are the quality of the vehicles, the friendliness and flexibility of the dealership as a whole, the product/mufacturer knowledge and attention to detail of the staff, and the overall "family" feel of the business. We always feel welcome, yet never feel pressured. Patrick is the most product knowledgeable representative we've ever dealt with....and that's saying alot, as everyone at Flynn's is "..on the ball." As licensed professionals,let alone average consumers,we would highly recommed this dealership to anyone seeking quality attention. More
Patrick wolf was great to deal with; he was friendly, helpful, and gave us a great price. The specific car i wanted had to be located at a different dealership and pat went above and beyond to have it th helpful, and gave us a great price. The specific car i wanted had to be located at a different dealership and pat went above and beyond to have it there and ready for my birthday. I was so happy with it my boyfriend went back three days later and bought the same car, and my mother is going in as well. More
I was in to have ny mother take a look at a new car option to lease..we walked in an were greeted with a friendlys gentleman by the name of Steve/sales manager..we asked questions and he had the answer option to lease..we walked in an were greeted with a friendlys gentleman by the name of Steve/sales manager..we asked questions and he had the answers I was looking for..we were introduced to Patrick and he handled everything in a very professional manner..I as well as my mother are very pleased with the experience we had with flynns..thanks again Steve ant Patrick..I would recommend this dealership to anyone.. More
We had shopped three other dealerships in town looking for a new vehicle. When we test drove the Jetta, we were impressed by the feel and ride of the car, way more than others in the same price range.Howa for a new vehicle. When we test drove the Jetta, we were impressed by the feel and ride of the car, way more than others in the same price range.Howard and Patrick made buying the car pleasant and effortless. We did not feel pressured at any time, and we are very satisfied with our experience. Everyone that made eye contact with us in the building said hello. Delivery of our vehicle was on time, and they were very thorough explaing all the features of not only the car, but the warranty as well. I would definitely reccomend them to friends. More
I've bought 3 cars from them and would go nowhere else. One word describes why are so terrific - - honesty! So, while I might be able to get a better deal in my hometown of Brooklyn, NY - - I take the ext One word describes why are so terrific - - honesty! So, while I might be able to get a better deal in my hometown of Brooklyn, NY - - I take the extra time and pay a couple of hundred dollars extra (if that much) to go to Flynn. More
The folks at Flynn Audi are great. I particularly recommend Patrick Wolf. He is extremely knowledgeable about both the cars that he sells and the competition. He listened to our description of what recommend Patrick Wolf. He is extremely knowledgeable about both the cars that he sells and the competition. He listened to our description of what we needed and helped us evaluate the car that fit our needs. He was very accessible by both phone and e-mail, and arranged a small discount off the price and threw in a set of all-weather floor mats. He also had several sets of numbers run so that we could evaluate leasing versus outright purchase. He worked extremely hard for us, and we felt very well taken care of. He has been in contact several times since we took possession of the car to make sure everything is working out well. His colleagues in the dealership were also very helpful and friendly. Flynn was a bit out of the way for us, but we are very glad to have bought our A4 there rather than in Manhattan where we live (we have a weekend house in Berkshire county). More
I replaced my 2008 X5 with a 2012 X5 almost entirely by 'phone. Bill was always either there when I called or very quick to get back to me. When I picked up the car, he had it waiting outside, with all t 'phone. Bill was always either there when I called or very quick to get back to me. When I picked up the car, he had it waiting outside, with all the documentation prepared and new plates on the car. It was the speediest sale I've ever experienced. More
Pat Wolf was friendly & pro-active during ordering and receiving my new car. He made sure my car was ordered as I wanted it, and made sure all my questions were answered, and that I was satisfied when and receiving my new car. He made sure my car was ordered as I wanted it, and made sure all my questions were answered, and that I was satisfied when it arrived. Great dealership! Nice people to deal with! I have already told several people about such a positive experience. More

