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Volkswagen of Puyallup

Puyallup, WA

4.5
105 Reviews

820 River Road

Puyallup, WA

98371

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105 Reviews of Volkswagen of Puyallup

February 09, 2026

I’m very happy with my experience with the service department! Hilary was my service advisor and she went above and beyond for me! My car was diagnosed and fixed in one day. Michelle was the technicia More

by krystalrumsey491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Hernandez, Michelle service department mechanic
January 31, 2026

Romy is the best! I purchased car #4 from him today and he makes the whole process so easy! I wouldn’t buy a car from anyone else! More

by Larac1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romy Duran
January 23, 2026

I don’t have anything but great things to say about Fernanda! She was friendly, honest, and incredibly helpful throughout the entire process. She listened to what I wanted, respected my budget, and wen More

by Jess80
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernanda
January 23, 2026

Fernanda made sure my experience was pleasant and stress-free. The entire staff is friendly and knowledgeable. I’ll definitely be a repeat customer! More

by dconley90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernanda
January 22, 2026

Usually I hate car shopping but Fernanda was very friendly, attentive and knowledgeable. I enjoyed my time there, didn’t feel stressed at all or felt the pressure I usually do when buying a car - I l More

by Ann B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernanda
January 18, 2026

Every experience I’ve had at Volkswagen of Puyallup has been excellent! Every time my husband and I purchase a vehicle we always go through Shawn Yi. Shawn is absolutely wonderful! He always finds us the e More

by krystalrumsey491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Says Louanphakdy, Daniel Aubrey, Shawn Yi
January 17, 2026

Shawn Yi has been here since this store opened and is a no pressure customer advocate that will get you the best deal. Bought a Golf R and a Tiguan from him. More

by Jcastelan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Says Louanphakdy, Daniel Aubrey, Haley Harnish, Shawn Yi, Ed Siou
January 15, 2026

HIGHLY, HIGHLY RECOMMEND! ! GREAT STAFFS. SHAWN YI WAS VERY KNOWLEDGEABLE AND HELPFUL. AWESOME EXPERIENCE WITH MY CAR PURCHASE. More

by TydhaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Says Louanphakdy, Daniel Aubrey, Haley Harnish, Shawn Yi, Ed Siou
January 12, 2026

Volkswagen of Puyallup for life! ! Both Sales and Service have always exceeded my expectations. It's the only place I go. More

by Suzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Yi
January 07, 2026

Wife bought two cars here and never had an issue. The oil change for life on her Atlas saves us a bunch of money as well. Service people are nice and friendly. It's also nice to see some of the sa More

by saylo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Says Louanphakdy, Daniel Aubrey, Haley Harnish, Shawn Yi, Ed Siou, Michael McCullough, Ty Schlorer, Volkswagen Puyallup Reviews
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