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Volkswagen of South Charlotte
Charlotte, NC
2,215 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,215 reviews
September 30, 2025
Kwasi was incredibly helpful and great to work with during my car buying process. He was very knowledgeable about all the features that my wife and I were looking for and the communication was excellen during my car buying process. He was very knowledgeable about all the features that my wife and I were looking for and the communication was excellent throughout. More
by Cooneyja93
September 30, 2025
Matt was very kind and responsive throughout the whole sales process. He answered all of my questions and I have been very happy with my purchase so far. sales process. He answered all of my questions and I have been very happy with my purchase so far. More
by Elizamanning14
Employees Worked With
September 27, 2025
My time with Mr. Ansong and at Volkswagen at South Charlotte was worthwhile. My transaction with Mr. Ansong went smoothly. He gave me different options to choose from Ansong and at Volkswagen at South Charlotte was worthwhile. My transaction with Mr. Ansong went smoothly. He gave me different options to choose from based on my budget. He was very professional and made my purchase easy and fun. More
by ammherself
Employees Worked With
September 26, 2025
Went in looking for a Golf R and had the pleasure of meeting with Sean Brown. Sean not only notified me when the car was going to be arriving on the lot but also kept me well informed on when it was go meeting with Sean Brown. Sean not only notified me when the car was going to be arriving on the lot but also kept me well informed on when it was going to arrive. More
by stephen.woolhiser
September 24, 2025
Moe who was my salesman was very professional and took care of what I needed to get done in A Very professional and timely manner care of what I needed to get done in A Very professional and timely manner More
by jctaylor3boys
September 22, 2025
I never thought I'd say this about a car dealership, but what a wonderful experience! I worked with Sean Brown who was extremely knowledgeable and helpful with finding the right car for me. I came in lo what a wonderful experience! I worked with Sean Brown who was extremely knowledgeable and helpful with finding the right car for me. I came in looking for something specific and he managed to find me something even better than I could have imagined. He helped me to find exactly what I wanted and was very patient. I can't express how happy I am with my new VW ID4 Pro S, and how many people have complimented my moonroof. I would recommend Sean and this dealership 100% for anyone looking for a straight forward car buying experience. Consider me a happy customer for life! More
by tdavis7474
September 19, 2025
Kwasi was terrifically helpful, patient, professional while getting me the right new car this week! while getting me the right new car this week! More
by Marcia
