Volkswagen of South Charlotte

BEST SERVICE EVER!!! Very knowledgeable about the product which I loved. He found out what my needs and wants were and landed me on the perfect vehicle that met all of th Very knowledgeable about the product which I loved. He found out what my needs and wants were and landed me on the perfect vehicle that met all of them! The most smoothest experience ever buying a car! I recommend this dealership to everyone. There is no reason that this is the #1 VW dealership in the Carolinas. But please make sure you ask for the guy with the VW tattoo!! #themanwithvwtattoo More

Wish I could give Vic and the whole team 10 stars!! I can’t say enough about my experience with Vic and the VW South Charlotte team - and I never even set foot on the lot! I called Vic about a car I saw I can’t say enough about my experience with Vic and the VW South Charlotte team - and I never even set foot on the lot! I called Vic about a car I saw on their website ten minutes before closing. Within a few days, Vic had the car detailed, gassed up and drove it to me himself - all because I couldn’t make it into the dealership. He was so genuine, sincere and patient. He was attentive and detail-oriented - made sure I was comfortable with the entire process and never once did I feel rushed or pressured. If you need a car - VW South Charlotte, and especially Vic is where you need to go! More

Great ethical workforce So, to sum up I went into VW South Charlotte to get an alignment done, my car's steering had gone off center and I wanted to it fixed. My inital ex So, to sum up I went into VW South Charlotte to get an alignment done, my car's steering had gone off center and I wanted to it fixed. My inital experience was not good. The steering had not been adjusted and seeing my car driven out with another GTI behind it, I assumed the worst and thought that my car was being taken for a joyride. The next day I came back and finally my steering was adjusted and all was well. My concern was raised and that evening the general manager reached out to me personally to let me know that he had taken everything I said seriously and would look into it. I was completely shocked the next day when Travis the service manager had reached out to me. He had personally taken the time to review the dealership's security footage and was genuinley shocked to hear the accusations that my car was mishandled. After he had reviewed the footage he had assured me that my car was never taken for a joyride and offered reasonable explanations for everything that I had witnessed. I did not expect such levels of commitment from management to address my concerns and I was very happy to hear that the management at VW South Charlotte actually cares so much! This is not something that I can say for other dealerships. From that alone, I can say that the experience was excellent. It's so rare to find dealerships that really care about their customers and the experience that they have. I can definitely say that mine and friennds' and family's car will be returning here for future work! More

Great customer service and knowledge!!! Saaid gave us great service looking for a new VW. His knowledge was awesome!!! His personality made the experience a great one and we will be back. Saaid gave us great service looking for a new VW. His knowledge was awesome!!! His personality made the experience a great one and we will be back. More

Another Outstanding Interaction We went in for the 10,000 mile oil change insisting we had purchased a maintenance package. Al and Drew were professional and understanding in showing We went in for the 10,000 mile oil change insisting we had purchased a maintenance package. Al and Drew were professional and understanding in showing that we we're mistaken, but nevertheless went the extra step to resolve the issue to our satisfaction. We have bought four vehicles from this dealership and will continue to do so as long as we feel our business is appreciated. Mo Borno is our go to salesperson. Al is our preferred service tech and Drew is the finance guy. More

Excelente Servicio y Profesionalismo Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo More

Most knowledgeable VW salesman in Charlotte Saaid is the best salesman you could ever hope to get when buying a VW! Extremely knowledgeable and friendly. Don’t waste your time elsewhere. Saaid Saaid is the best salesman you could ever hope to get when buying a VW! Extremely knowledgeable and friendly. Don’t waste your time elsewhere. Saaid at VW Of South Charlotte is all you need to know. More

Best over the phone customer service Saaid answered all my questions thoroughly and without hesitation. Saaid is very knowledgeable and I can tell he loves his job. I wish there were othe Saaid answered all my questions thoroughly and without hesitation. Saaid is very knowledgeable and I can tell he loves his job. I wish there were other salesmen like him. Where at other dealerships, salesmen are just trying to sell you something without caring about the customers requests. Saaid really listened to all my questions and really made me feel catered to and made me wish I could buy a car right this second. He was very up front and honest with me. He went out of his way to get me all the information I requested. Thank you Saaid! Keep up the awesome work! More

Very profesional Very profesional. A great guy to talk too. He explained to me everything that I needed to know and answered all my questions.!!! Great person. Very profesional. A great guy to talk too. He explained to me everything that I needed to know and answered all my questions.!!! Great person. More

Spiro is great! I really appreciated all the time that Spiro sent with me going over all the features of my new car. He was very pleasant and knowledgeable! I’d reco I really appreciated all the time that Spiro sent with me going over all the features of my new car. He was very pleasant and knowledgeable! I’d recommend him to anyone looking for a vehicle at VW of South Charlotte. More