Volkswagen of South Charlotte

My Perfect Beetle My 2015 Beetle with less that 10k miles was perfect except I wanted a back up camera and leather seats. Bill Patterson made my dreams come true. Toda My 2015 Beetle with less that 10k miles was perfect except I wanted a back up camera and leather seats. Bill Patterson made my dreams come true. Today I picked up my new Baby Beetle with leather seats, back up camera and TURBO! I love, love, love it! Thank you Bill and everyone at South Charlotte VW that made my dreams come true! More

Clovis Brussi is the best sales specialist I've ever met. Clovis Brussi at VW of South Charlotte was an amazing help with purchasing my new 2018 VW Atlas R-line SEL 4-motion. He is very personable and easy to Clovis Brussi at VW of South Charlotte was an amazing help with purchasing my new 2018 VW Atlas R-line SEL 4-motion. He is very personable and easy to talk too. He treated me with respect and listened to me. I've purchased many vehicles at other dealerships where sales ignored me and talked only to my husband, even though I would be the one buying the car. Clovis is very attentive and did great returning my calls and emails before I even came to the dealership. Once there he walked me through the process. I was looking at an Atlas on the lot and comparing it to ordering one that had all the options I wanted. Clovis was not pushy and allowed me to make my own decision between the vehicle on the lot and the ordered Atlas. Clovis worked closely with his fellow personnel to locate the exact Atlas I wanted. I decided to wait for my Atlas to come in and it didn't take long and Clovis kept me posted during that time. Clovis went above and beyond to get me the exact vehicle I wanted along with helping in the process of getting me the trade in value I wanted for my VW Touareg. My husband and I both said Clovis is the best sales guy we've ever had the pleasure working with. The paperwork process was a breeze. I think it maybe took 15 minutes. We've never experience such a smooth buying process at any other dealership. Any questions I've had after purchasing my Atlas, Clovis is a call, text, or email away where he answers very quickly. I feel great about meeting Clovis and choosing VW of south Charlotte to buy my Atlas. I will for sure tell anyone I know who wants a new VW to go see Clovis. More

Perfect service Great service, performed on time with great quality. Thorough specialists, my car drives smoother than when I took it for service. Amazing customer se Great service, performed on time with great quality. Thorough specialists, my car drives smoother than when I took it for service. Amazing customer service, the waiting room is very comfortable, I was explained what they did to my car More

Ask for Kasey Hardt!!! I am truly a difficult customer, never rude or condescending, but. I have very high standards and don't settle. Nobody looks at buying a car as pleasu I am truly a difficult customer, never rude or condescending, but. I have very high standards and don't settle. Nobody looks at buying a car as pleasurable. I was fortunate enough to get Kasey Hardt. I was very upfront on what I wanted and we reached an agreement within 30 minutes. To be honest I was worried because it was so easy. Could not have asked for a better experience. Her customer service set a really high bar for future car shopping. Thank you Kasey! More

Excellent experience Clovis is so professional. He answered my email within minutes and sent us a video of the vehicle. He also followed up after the purchase. Clovis is so professional. He answered my email within minutes and sent us a video of the vehicle. He also followed up after the purchase. More

Thanks, Tony! Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely patient with us. He went the extra mile to make sure the payments for the car we wanted met our budget. He's the best! More

Quick, Easy and Simple. GREAT SERVICE! It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in the morning. I submitted a finance application and received an approval by the afternoon. Bill was straightforward and helpful throughout the whole process and had my new 2017 Jetta SE waiting for me at the dealer. It was pleasure working with Bill and the staff at VW of South Charlotte. Thank you guys for the great experience in purchasing my first brand new car! More

Service center An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me thr An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me through he day. Adam worked with my warranty carrier to ensure coverage. The issue was resolved completely with Adam and VW without taking up my time. The multi-point inspection that’s standard give you piece of mind over the condition of your car and allows to plan for future standard maintenance. More