
Volkswagen of South Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Thanks, Tony! Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely patient with us. He went the extra mile to make sure the payments for the car we wanted met our budget. He's the best! More
Quick, Easy and Simple. GREAT SERVICE! It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in the morning. I submitted a finance application and received an approval by the afternoon. Bill was straightforward and helpful throughout the whole process and had my new 2017 Jetta SE waiting for me at the dealer. It was pleasure working with Bill and the staff at VW of South Charlotte. Thank you guys for the great experience in purchasing my first brand new car! More
Service center An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me thr An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me through he day. Adam worked with my warranty carrier to ensure coverage. The issue was resolved completely with Adam and VW without taking up my time. The multi-point inspection that’s standard give you piece of mind over the condition of your car and allows to plan for future standard maintenance. More
Exellent Services Spiro Dedis , My purchase was made possible because of your knowledge, the high level of professionalism and service you provided me, your integrit Spiro Dedis , My purchase was made possible because of your knowledge, the high level of professionalism and service you provided me, your integrity, and the high reputation of your dealership for which I thank you. Excellent knowledge , excellent service Best Regards, YIanni Papaioannou More
Complete Liars I had just so bad an overall experience purchasing a vehicle from VW South Charlotte that I have nothing left to do but post my honest account of what I had just so bad an overall experience purchasing a vehicle from VW South Charlotte that I have nothing left to do but post my honest account of what happened. I ended up at south charlotte VW after getting the best online quote on 2 different VW GTI's. Upon arriving at the dealership all the way from Raleigh and deciding on a white GTI upon the start of the paperwork I was told the price had changed an VW could not offer the addition $750 discount on this car even though I had written and verbal proof of this from the salesman I spoke to. After arguing back and forth they ended up meeting me in the middle and not having a ride back to Raleigh I gave in. This isn't even the worst part, He then tells me that I must finance through VW credit in order to get these discounts and also states that I have to accept a higher interest rate than what would be normal for my credit range. After arguing about this as well I figure fine, ill just refinance it later. fast farward a couple months and I get a welcome packet from Capital One auto financing. Not only did I obviously not need to finance through VW like they said, they end up financing me through a different finance company than initially agreed upon (IN WRITING) This company clearly has no problem telling bold face lies to customers in order to nickle and dime them every step of the way. If you are considering buying a car here I urge you to reconsider. I will be letting VW corporate know about all of this and will also let it be known throughout my customer satisfaction survey. More
Thank you Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill! Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill! More
Happy Mama My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very hel My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very helpful in making sure she found the perfect car and fitting it into her budget. He answered all our questions, and was patient with her as she went thru her different options. The Tiguan, she choose was beautiful, functional and with within her budget. I highly recommend Volkswagen of South Charlotte, and Bill Patterson. I felt he had our best interest at heart and that means a lot. More

Easy buying experience and great customer service! We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we n We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we needed without trying to up-sell. He was super friendly, very knowledgeable, and really straight forward about the financial aspect. This was definitely one of the better car buying experience we've had to date. Also, the selection on lot was awesome! More
Very happy! I came into the service center Al greeted me very kindly he helped me get into a rental car and made sure I got back to school in time to take care of I came into the service center Al greeted me very kindly he helped me get into a rental car and made sure I got back to school in time to take care of my kids.....I am very thankful for his effort to take consideration for my situation.. More
Very satisfied with the over all work done on our car We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. More