Volkswagen of South Charlotte

Ask for Kasey Hardt!!! I am truly a difficult customer, never rude or condescending, but. I have very high standards and don't settle. Nobody looks at buying a car as pleasu I am truly a difficult customer, never rude or condescending, but. I have very high standards and don't settle. Nobody looks at buying a car as pleasurable. I was fortunate enough to get Kasey Hardt. I was very upfront on what I wanted and we reached an agreement within 30 minutes. To be honest I was worried because it was so easy. Could not have asked for a better experience. Her customer service set a really high bar for future car shopping. Thank you Kasey! More

Excellent experience Clovis is so professional. He answered my email within minutes and sent us a video of the vehicle. He also followed up after the purchase. Clovis is so professional. He answered my email within minutes and sent us a video of the vehicle. He also followed up after the purchase. More

Thanks, Tony! Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely Tony was a consummate professional and worked diligently to get us a deal we simply couldn't say "no" to. He has a great disposition and was extremely patient with us. He went the extra mile to make sure the payments for the car we wanted met our budget. He's the best! More

Quick, Easy and Simple. GREAT SERVICE! It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in It was a pleasure working with Bill. I found a car on vwsouthcharlotte.com, submitted my interest late at night and received an e-Mail first thing in the morning. I submitted a finance application and received an approval by the afternoon. Bill was straightforward and helpful throughout the whole process and had my new 2017 Jetta SE waiting for me at the dealer. It was pleasure working with Bill and the staff at VW of South Charlotte. Thank you guys for the great experience in purchasing my first brand new car! More

Service center An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me thr An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me through he day. Adam worked with my warranty carrier to ensure coverage. The issue was resolved completely with Adam and VW without taking up my time. The multi-point inspection that’s standard give you piece of mind over the condition of your car and allows to plan for future standard maintenance. More

Thank you Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill! Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill! More

Happy Mama My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very hel My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very helpful in making sure she found the perfect car and fitting it into her budget. He answered all our questions, and was patient with her as she went thru her different options. The Tiguan, she choose was beautiful, functional and with within her budget. I highly recommend Volkswagen of South Charlotte, and Bill Patterson. I felt he had our best interest at heart and that means a lot. More

Easy buying experience and great customer service! We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we n We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we needed without trying to up-sell. He was super friendly, very knowledgeable, and really straight forward about the financial aspect. This was definitely one of the better car buying experience we've had to date. Also, the selection on lot was awesome! More