Volkswagen of South Charlotte

Excellent and Helpful Adam Mikels was very kind and very helpful. He seemed very busy that day but he multi-tasked very well. He took care of me while maintaining and produ Adam Mikels was very kind and very helpful. He seemed very busy that day but he multi-tasked very well. He took care of me while maintaining and productive and professional charisma. I will defiantly return if needed and hopefully receive the same hospitality the every one showed to me and my mother who was with me. More

Very laid back...she made me feel at home Very personal...i feel like at was at home and i had been there before...everyone very nice and friendly. The place was very clean and i will definite Very personal...i feel like at was at home and i had been there before...everyone very nice and friendly. The place was very clean and i will definitely go back and buy another car from there. More

Excellent purchase experience of 2017 VW Golf Sportwagen SEL I contacted VW of South Charlotte using a link on their website regarding setting up a test drive on a new Golf. Bill Patterson responded by phone w I contacted VW of South Charlotte using a link on their website regarding setting up a test drive on a new Golf. Bill Patterson responded by phone within 10 minutes and we set up an appointment for the next day. The sales manager also replied, acknowledging that Bill was working on my request. I drove 110 miles to their dealership because of the good selection of Golfs. Much to my pleasant surprise, when I arrived at the dealership the Golf I was coming to test drive had already been pulled right up front. Bill Patterson met me and off we went on a very thorough test drive in the Golf. I had already mentioned to Bill that I also wanted to look at a Jetta and Golf Sportwagen. After the Golf drive and while I was looking it over further, Bill brought the Jetta up to drive. Upon returning in the Jetta, Bill brought up the Golf Sportwagen to drive. I ended up choosing the Sportwagen as it drove the best and was the most comfortable and offered the most utility for my needs. Only 4 hours from arriving to driving away with the clean, full of gas, Golf Sportwagen. Pretty quick considering 3 extended test drives, getting my trade-in appraised, financial paperwork, and transferring personal things from my trade-in to the new VW. Everyone at VW of South Charlotte were most helpful, and not the least bit high-pressure in their sales technique. More

Great Service Experience John Keating made this an easy pleasant experience. I recommend him highly. The service department is clean and well organized. It was nice to be abl John Keating made this an easy pleasant experience. I recommend him highly. The service department is clean and well organized. It was nice to be able to use the work station while I waited. More

Great experience during 10k scheduled service The fact that I received an email reminding me about the 10k mileage service was a nice service from VW South Charlotte dealer. The additional conveni The fact that I received an email reminding me about the 10k mileage service was a nice service from VW South Charlotte dealer. The additional convenience of been able to schedule the service on line was greatly complemented for the extraordinary service that Sam and Al provided when I got there. They kept me informed about the progress of the service and provided a detailed summary of what was done at the end while I enjoyed a nice cup of coffee while a waited in th superb lounge the dealer has. Very pleasant experience. More

No complaints. They were great, I went to go look at a pre-owned vehicle that they had listed online. Showed up without an appointment and Spiros was outside immediately asking if I I went to go look at a pre-owned vehicle that they had listed online. Showed up without an appointment and Spiros was outside immediately asking if I needed help. After a brief discussion about the vehicle we went for a test drive. The rest is obvious. He was very helpful, even texted me (I can't accept calls during the day due to work) throughout the entire process letting me know the progress. They worked with me on my trade in value and financing to get the car within budget. A much better overall experience than one I had with a big name Chevy dealer in town. Would highly recommend this dealer to anyone looking for a new or used vehicle. More