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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,189 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,189 reviews

June 26, 2017

Great Service Thanks again for helping me purchase my car..it was a pleasure dealing with everyone involved..highly recommend everyone to go there!!!!Great team per More

by Roxmiranda07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan, Rick Pitre
Jun 30, 2017 -

Volkswagen of South Charlotte responded

It was our pleasure, Roxmiranda07! We appreciate your business. Congrats and enjoy!

June 24, 2017

New Lease / Trade In Breanna was awesome, Fadi too. They got me into the car I wanted and were so helpful in getting the deal down according to my preferred terms. More

by Fieldssusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi, BreAnna Griffin
Jun 27, 2017 -

Volkswagen of South Charlotte responded

Thank you for your review, Susan. We're delighted to hear that Breanna and Fadi were able to get you into you dream car at a great deal! Please don't hesitate to let us know how we can be of help to you in the future.

June 24, 2017

Great Buying Experience Bill Patterson in the Sales Department had provided excellent service today when I decided to trade my 2017 VW Jetta SE for a new 2017 VW Jetta SE. He More

by tmherman06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 27, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review! We thrilled to hear that Bill helped you make a decision that you're happy with, as well as answer all your questions. We thank you for your business; congratulations on the purchase of your new VW!

June 23, 2017

Great first car buying experience Breanna was helpful and direct when I went to see a 2015 vw golf. As a 1st time car buyer I was not sure how the process was like. Luckily, she made t More

by Jgomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Jun 26, 2017 -

Volkswagen of South Charlotte responded

Thank you for the five-star review! We are thrilled that Breanna could make your first-time car buying experience simple and easy. We endeavor to ensure that sort of helpful, direct, and knowledgeable service to all our customers. Please think of us again for anything you might need in the future.

June 22, 2017

I came in for a lease of the 2017 Tiguan. Very friendly salesperson and got back with me very quickly to answer any questions I had. The lease information was clearly explained and he seemed k More

by RoudTig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Wale Shoetan
Jun 24, 2017 -

Volkswagen of South Charlotte responded

We appreciate the excellent review! We are pleased that your salesperson could impress you with our kind of friendly and knowledgeable service. We want our customers to find the perfect car for them and never feel pressured. We hope you think of us again for anything you might need in the future.

June 21, 2017

Very professional I am please with my new car. The experience was great service. My sales person was knowlegable andhelpful. In making my decision and was extremely pro More

by Gray ghost 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person / Wale'smanager, Wale Shoetan
Jun 21, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking time to share your experience, Gray ghost 1! Your kind words do not go unnoticed! Enjoy your new vehicle!

June 21, 2017

Perfect! I was so nervous because I wasn't sure what I would get approved for, but BreAnna, Matt and Wale were amazing and so helpful! More

by Happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wale Shoetan, BreAnna Griffin
Jun 21, 2017 -

Volkswagen of South Charlotte responded

We're glad Breanna, Matt and Wale had the chance to work with you, Happy123! Thank you for sharing your experience!

June 20, 2017

Excellent salesperson and experience I love as love knows ng to lease an SUV and chose a tiquan from SCharltte VW. My salesperson, Bill Patterson, was very professional, polite and I nev More

by Sunbeamjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 20, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your new lease. I'm very pleased that Bill provided you with an excellent experience. Thank you so much for the kind review.

June 20, 2017

New car purchase Breanna Griffin was extremely professional, patient and knowledgeable. She made my new car buying experience a breeze. I am extremely HAPPY with my 2 More

by 2017 Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nowell, BreAnna Griffin
Jun 21, 2017 -

Volkswagen of South Charlotte responded

Congrats on your new Passat R-LINE! We strive to make car buying as easy as possible and I am thrilled to know you had a positive experience! We appreciate you taking the time to leave your review!

June 18, 2017

Lease Great experience! Ryan was good, and thevwholectram was helpful.. I'm not quite sure why VW would put a # of words requiremrnt for a voluntary revi More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent McClure, Ryan O'Shields, Kasey Hardt
Jun 20, 2017 -

Volkswagen of South Charlotte responded

Thank you for your excellent review! We're glad to hear that Ryan was of help to you and that you had such a great experience with us. Also, it's definitely never our intention to curb your complimentary remarks, so feel free to contact us with anything further you'd like to share :)

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