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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

June 21, 2017

Very professional I am please with my new car. The experience was great service. My sales person was knowlegable andhelpful. In making my decision and was extremely pro More

by Gray ghost 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person / Wale'smanager, Wale Shoetan
Jun 21, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking time to share your experience, Gray ghost 1! Your kind words do not go unnoticed! Enjoy your new vehicle!

June 21, 2017

Perfect! I was so nervous because I wasn't sure what I would get approved for, but BreAnna, Matt and Wale were amazing and so helpful! More

by Happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wale Shoetan, BreAnna Griffin
Jun 21, 2017 -

Volkswagen of South Charlotte responded

We're glad Breanna, Matt and Wale had the chance to work with you, Happy123! Thank you for sharing your experience!

June 20, 2017

Excellent salesperson and experience I love as love knows ng to lease an SUV and chose a tiquan from SCharltte VW. My salesperson, Bill Patterson, was very professional, polite and I nev More

by Sunbeamjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 20, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your new lease. I'm very pleased that Bill provided you with an excellent experience. Thank you so much for the kind review.

June 20, 2017

New car purchase Breanna Griffin was extremely professional, patient and knowledgeable. She made my new car buying experience a breeze. I am extremely HAPPY with my 2 More

by 2017 Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nowell, BreAnna Griffin
Jun 21, 2017 -

Volkswagen of South Charlotte responded

Congrats on your new Passat R-LINE! We strive to make car buying as easy as possible and I am thrilled to know you had a positive experience! We appreciate you taking the time to leave your review!

June 18, 2017

Lease Great experience! Ryan was good, and thevwholectram was helpful.. I'm not quite sure why VW would put a # of words requiremrnt for a voluntary revi More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent McClure, Ryan O'Shields, Kasey Hardt
Jun 20, 2017 -

Volkswagen of South Charlotte responded

Thank you for your excellent review! We're glad to hear that Ryan was of help to you and that you had such a great experience with us. Also, it's definitely never our intention to curb your complimentary remarks, so feel free to contact us with anything further you'd like to share :)

June 14, 2017

Leasing When my lease was ending Bill was very patient and accommodating while helping me get into a new lease. He went above and beyond to get me the color a More

by alopiccolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 17, 2017 -

Volkswagen of South Charlotte responded

Thank you for the five-star review! We are proud of Bill for offering you such patient and accommodating care. We will be certain to let him know how much you appreciated his help. We strive for the kind of above and beyond service you received. Please feel free to contact us anytime if you ever have any questions or concerns.

June 13, 2017

Excellent response Spiros guided me with an easy transition of buy out. He has excellent understanding of how to get though without any hick up. Great experience More

by Rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Volkswagen of South Charlotte responded

I'm pleased to read your excellent review. I'm so glad you met with Spiros and that he was very understanding of your needs. Thank you for the review.

June 13, 2017

Return Customer In 2012 my family purchased our first VW from the South Charlotte dealer and the experience was great. We loved that car so when it was time for me to More

by Rhynecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan
Jun 14, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your experience. I'm pleased to hear you've gotten 2 vehicles from us and that Wale was very helpful for your needs. Thank you for coming in to see us. We look forward to seeing you again.

June 11, 2017

Car Buying Made Easy I purchased a certified pre -owned VW CC today from VW of South Charlotte. I worked with Wale and could not be more pleased with the experience. I got More

by ecu01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent McClure, Wale Shoetan
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle. I'm so pleased to hear that Kent and Wale provided you with an excellent experience. It was a pleasure to help you.

June 10, 2017

Best buying experience I've ever had! Been going to VW of South Charlotte for 5 years for service. Bought my son a car there. Recently I went in for a repair on my 2006 Jetta and found the More

by TDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Hardt
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Thank you for the thoughtful review. I'm so pleased you and your son both got cars from us. I'm pleased that Kasey helped you out. Congratulations on your new car. It was a pleasure to help you. We look forward to seeing you again.

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