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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

June 10, 2017

NOT your typical car-buying experience!! To demonstrate how much I value my relationship........I bought my second used VW Jetta Sport Wagon......sight unseen, over the telephone, with not ev More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunner Johanson
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Brenda, I'm so delighted to read of your experiences with us. Thank you for sharing. I'm pleased that Kwasi and Joerg have been very good to you. Thank you for buying from us over the years. We look forward to seeing you again.

June 10, 2017

Lease transfer just a pleasure to experience a professional, polite and just plain pleasant transfer between and old and a new lease! on time and ready to roll! Gue More

by jurgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pitre, Bill Patterson
Jun 12, 2017 -

Volkswagen of South Charlotte responded

We are grateful for the wonderful review! We are pleased to have made such a positive impression with your lease transfer. We endeavor to provide that sort of professional and courteous kind of care. We are glad to be your new dealer for life and welcome you back anytime.

June 07, 2017

Awesome experience! Bill made buying my first car an easy and stress free experience. He was honest and trust worthy. He's seriously the best!!! Thanks, bill! More

by Apatte21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 09, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your first car! We're thrilled to have your business and thank you for your kind remarks. We look forward to being able to work with you again in the future, don't hesitate to call us with any questions or concerns!

June 06, 2017

Awesome sauce Everyone was awesome and helpful. I was offered food and beverages. it was a very comforting environment. Fadi was spectacular. Zia did everything in More

by BlogDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Saab, Zia Jaan
Jun 08, 2017 -

Volkswagen of South Charlotte responded

Thank you for your review, was our pleasure to provide you with an awesome experience! It's always our goal for our customers to be completely satisfied with their vehicles and the services we provide. Please let us know how we can be of service in the future.

June 04, 2017

bought a car Very clean professional and got me what i wanted. Nice friendly enviroment. Everything went well and was great.i would honestly come back for another More

by Desiree N Brescio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alden sink, Nolan Souder
Jun 05, 2017 -

Volkswagen of South Charlotte responded

Thank you for the wonderful review, Desiree! We are pleased to have provided you with such friendly and professional service. We work hard to make sure our customers get exactly what they need and that the sales process is smooth and pleasant. We hope to see you again in the future.

May 31, 2017

New Atlas BreAnna was a pleasure to work with. She kept us informed about the incoming Atlas and was available to answer all of our questions. Never had any c More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Jun 01, 2017 -

Volkswagen of South Charlotte responded

Congrats on your new Atlas! We're so happy you love it. We're known for our exceptional sales team and are happy to hear that you felt that they were able to meet your needs! Especially that BreAnna was able to help you have a great experience. Thank you for your review, we look forward to continuing to provide customers just like you with personalized service again and again!

May 29, 2017

Excellence I was not sure I even wanted to buy a car. The pleasant and informative salesperson helped me decide to buy a car and she guided me to a car that I fe More

by Richard
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BreAnna Griffin
May 31, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your review. We are so glad to hear that your experience with us surpassed your expectations. Our team always strives to make sure our customers have a wonderful experience. We appreciate your business with us and invite you to come back again! If you have any questions don't hesitate to call us.

May 25, 2017

WOW Customer Service! I called Volkswagen of South Charlotte with little hope that they would be able to help me get into the car I wanted with an affordable payment. My c More

by Noah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Saab, Alden Sink, BreAnna Griffin
May 25, 2017 -

Volkswagen of South Charlotte responded

Noah, thanks for your review! We're happy to hear that our team provided you with such great service. We're proud of our friendly, hassle-free atmosphere. We hope to see you again, we appreciate your business!

May 24, 2017

Purchase of 2018 Atlas We have been looking at the Atlas for a while, and Spiro was supper attentive from the get go and he reached out to us as soon as they had them availa More

by PST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Volkswagen of South Charlotte responded

Thank you for the review! We're glad to see that Spiros and the team were able to attend to your needs and provide you with a five-star experience. Please don't hesitate to contact us if we can be of any further assistance.

May 17, 2017

Touareg Trip BreAnna Griffin was the most responsive, straightforward & courteous sales rep. We traveled from Tennessee to Charlotte to look at and possibly purch More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Borders and Alden Sink, BreAnna Griffin
May 18, 2017 -

Volkswagen of South Charlotte responded

Thank you so much for posting a review on your experience. I'm pleased to hear that BreAnna was excellent to deal with. Congratulations on the Touareg. We hope you continue to enjoy the vehicle.

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