Back

Volkswagen of South Charlotte

Charlotte, NC

4.9
2,189 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,189 reviews

June 14, 2017

Leasing When my lease was ending Bill was very patient and accommodating while helping me get into a new lease. He went above and beyond to get me the color a More

by alopiccolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 17, 2017 -

Volkswagen of South Charlotte responded

Thank you for the five-star review! We are proud of Bill for offering you such patient and accommodating care. We will be certain to let him know how much you appreciated his help. We strive for the kind of above and beyond service you received. Please feel free to contact us anytime if you ever have any questions or concerns.

June 13, 2017

Excellent response Spiros guided me with an easy transition of buy out. He has excellent understanding of how to get though without any hick up. Great experience More

by Rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Volkswagen of South Charlotte responded

I'm pleased to read your excellent review. I'm so glad you met with Spiros and that he was very understanding of your needs. Thank you for the review.

June 13, 2017

Return Customer In 2012 my family purchased our first VW from the South Charlotte dealer and the experience was great. We loved that car so when it was time for me to More

by Rhynecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan
Jun 14, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your experience. I'm pleased to hear you've gotten 2 vehicles from us and that Wale was very helpful for your needs. Thank you for coming in to see us. We look forward to seeing you again.

June 11, 2017

Car Buying Made Easy I purchased a certified pre -owned VW CC today from VW of South Charlotte. I worked with Wale and could not be more pleased with the experience. I got More

by ecu01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent McClure, Wale Shoetan
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle. I'm so pleased to hear that Kent and Wale provided you with an excellent experience. It was a pleasure to help you.

June 10, 2017

Best buying experience I've ever had! Been going to VW of South Charlotte for 5 years for service. Bought my son a car there. Recently I went in for a repair on my 2006 Jetta and found the More

by TDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Hardt
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Thank you for the thoughtful review. I'm so pleased you and your son both got cars from us. I'm pleased that Kasey helped you out. Congratulations on your new car. It was a pleasure to help you. We look forward to seeing you again.

June 10, 2017

NOT your typical car-buying experience!! To demonstrate how much I value my relationship........I bought my second used VW Jetta Sport Wagon......sight unseen, over the telephone, with not ev More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunner Johanson
Jun 12, 2017 -

Volkswagen of South Charlotte responded

Brenda, I'm so delighted to read of your experiences with us. Thank you for sharing. I'm pleased that Kwasi and Joerg have been very good to you. Thank you for buying from us over the years. We look forward to seeing you again.

June 10, 2017

Lease transfer just a pleasure to experience a professional, polite and just plain pleasant transfer between and old and a new lease! on time and ready to roll! Gue More

by jurgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pitre, Bill Patterson
Jun 12, 2017 -

Volkswagen of South Charlotte responded

We are grateful for the wonderful review! We are pleased to have made such a positive impression with your lease transfer. We endeavor to provide that sort of professional and courteous kind of care. We are glad to be your new dealer for life and welcome you back anytime.

June 07, 2017

Awesome experience! Bill made buying my first car an easy and stress free experience. He was honest and trust worthy. He's seriously the best!!! Thanks, bill! More

by Apatte21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jun 09, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your first car! We're thrilled to have your business and thank you for your kind remarks. We look forward to being able to work with you again in the future, don't hesitate to call us with any questions or concerns!

June 06, 2017

Awesome sauce Everyone was awesome and helpful. I was offered food and beverages. it was a very comforting environment. Fadi was spectacular. Zia did everything in More

by BlogDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Saab, Zia Jaan
Jun 08, 2017 -

Volkswagen of South Charlotte responded

Thank you for your review, was our pleasure to provide you with an awesome experience! It's always our goal for our customers to be completely satisfied with their vehicles and the services we provide. Please let us know how we can be of service in the future.

June 04, 2017

bought a car Very clean professional and got me what i wanted. Nice friendly enviroment. Everything went well and was great.i would honestly come back for another More

by Desiree N Brescio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alden sink, Nolan Souder
Jun 05, 2017 -

Volkswagen of South Charlotte responded

Thank you for the wonderful review, Desiree! We are pleased to have provided you with such friendly and professional service. We work hard to make sure our customers get exactly what they need and that the sales process is smooth and pleasant. We hope to see you again in the future.

...
148
...