Back

Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,184 reviews

April 24, 2017

Great experience Spiros made a big difference and I was so glad to have closed to deal with him. Promptly returned my calls, was very patient and gave detailed informa More

by Willian12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Volkswagen of South Charlotte responded

Thanks for your review! We're happy to hear that Spiros provided you with such excellent service. We're lucky to have him on our team. We hope to see you again, we appreciate your business and your kind words!

April 24, 2017

Very good service I had a very good experience while I was dealing with Sales person BreAnna and other supporting staff though I don't remember their names. Staff was More

by Chand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Apr 25, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review and the great photo! We're glad to hear that BreAnna and our team were so helpful. We're proud of our friendly, hassle-free atmosphere. Congratulations on your new Passat, please let us know if there's anything else we can do for you!

April 23, 2017

Wonderful I have nothing but lovely things to say regarding my experience from beginning to end with VW of South Charlotte. Wale was very attentive to my needs More

by Manda7485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan
Apr 23, 2017 -

Volkswagen of South Charlotte responded

Thank you for the wonderful review! We will be certain to pass your kind remarks onto Wale. We pride ourselves on our attentive communication to our customers, along with patient and caring service. We are thrilled you enjoyed your time with us and very thankful for your recommendation. We hope you are enjoying your new 2017 Jetta.

April 21, 2017

Great Searvice fair deals We had an old VW that died recently. We also had to buy a second car this month. Spiro and Wale helped us with both new purchases in that short time More

by Frank caye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wale Shoetan
Apr 22, 2017 -

Volkswagen of South Charlotte responded

Thank you for choosing Volkswagen of South Charlotte! It is so wonderful to hear that your car buying experience with Spiros and Wale has been so positive. Please visit us again soon!

April 21, 2017

Great Service Just purchased my second VW in less than 8 weeks due to the price and professional staff. I ask for the same sales associate Wale Shoeten when I purc More

by rak6258
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wale shoeten
Apr 22, 2017 -

Volkswagen of South Charlotte responded

Thank you for your feedback. I am so happy to hear that Wale and the rest of my team provided you with the professional, five-star service that you deserve. Thank you for your continuous support and business!

April 19, 2017

Very professional Spiros is a very experienced and knowledgeable sales person. He puts his customer FIRST and will go the extra mile to make sure you are getting the More

by City
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

Volkswagen of South Charlotte responded

Thank you for the five-star review! We're happy to see that Spiros was able to attend to your needs and help you feel welcome. We appreciate your business and look forward to serving you again in the future!

April 17, 2017

Great Experience at VW of South Charlotte I had a great experience working with BreAnna at VW of South Charlotte. The experience was fun and painless -- a lot less time spent at this dealershi More

by Claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Apr 17, 2017 -

Volkswagen of South Charlotte responded

Thank you for the photo, Claude! It will definitely be my pleasure to let BreAnna know about your review. Please do not hesitate to reach out in the future, we would love to do business with you again!

April 17, 2017

Sales yes/Servic NO If I wanted to get fleeced by a mechanic I would have stayed in NYC. I needed a rear seat belt tensioner repaired (again). First time it was repaired More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea what the technicians name is
Apr 21, 2017 -

Volkswagen of South Charlotte responded

Joe, we have tried contacting you several times to solve this issue. On our last phone call, you hung up before we could discuss the full reasoning for the price and additional quotes. On your first visit to us when we quoted repairs for you, we worked out a compromise since you did not have to pay. On a visit you made to us in February we mentioned that you would need to have your brakes replaced soon, which is why we had a quote made for them on your last visit. And on your visit prior to this one, we covered the cost of a $1100 driveshaft for you. We work hard to go above and beyond for our customers and are concerned that you felt you were treated unfairly on your last visit. -John Schmidt, jschmidt@vwsouthcharlotte.com

April 12, 2017

Incredible experience! BreAnna was such a joy to work with and this dealership went above and beyond for me. I traveled over 3 hours to pick up my vehicle and from the momen More

by Sunshine31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Apr 12, 2017 -

Volkswagen of South Charlotte responded

Thank you for your review and your business! We're happy to see that BreAnna and Joe were able to help you have a five-star experience. Thank you for sharing your photo with us! We appreciate your business and look forward to serving you again in the future.

April 06, 2017

Another great VW deal We moved to Charlotte 3 years ago and Spiro has helps us with 2 new purchases in that short time. His knowledge of the product along with his friendly More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

Volkswagen of South Charlotte responded

Hi, Luz! Thank you for the five-star review! We're glad that Spiro was able to help you feel welcome and respected at our dealership. We appreciate your business and look forward to serving you again in the future!

...
150
...