Volkswagen of South Charlotte

Sales yes/Servic NO If I wanted to get fleeced by a mechanic I would have stayed in NYC. I needed a rear seat belt tensioner repaired (again). First time it was repaired If I wanted to get fleeced by a mechanic I would have stayed in NYC. I needed a rear seat belt tensioner repaired (again). First time it was repaired in NYC, it was $50.00 or so. Here at VW of South Charlotte they want to hold me up for $800 & change, AND they also threw in a quote for brakes, rotors and some other BS I never asked for. If you have a VW or other German car, go to a local shade tree mechanic. You'll get better service and leave with your dignity and wallet intact. VW needs all the friends they can get, with their ongoing corporate scam regarding diesel mileage being a complete lie and a sham....I guess it trickles down to the dealer level also. More

Incredible experience! BreAnna was such a joy to work with and this dealership went above and beyond for me. I traveled over 3 hours to pick up my vehicle and from the momen BreAnna was such a joy to work with and this dealership went above and beyond for me. I traveled over 3 hours to pick up my vehicle and from the moment I inquired, Brenna worked quick and efficient on my behalf. I truly enjoyed my time there with them and was impressed with how fast and easy the process was. This is how car shopping should be! Thank you to the team that worked with me - finance manager, Joe was great as well! I love my car! More

Another great VW deal We moved to Charlotte 3 years ago and Spiro has helps us with 2 new purchases in that short time. His knowledge of the product along with his friendly We moved to Charlotte 3 years ago and Spiro has helps us with 2 new purchases in that short time. His knowledge of the product along with his friendly attitude will make us continue to purchase additional vehicles in the near future. More

My New Car Breanne was awesome but some of the other employees were not so honest. I know it is a business but that was my first time buying a car and it is very Breanne was awesome but some of the other employees were not so honest. I know it is a business but that was my first time buying a car and it is very unpleasant to feel like people are trying to take advantage of you. At first the experience was great but when we talked about money it was very uncomfortable. More

Excellent! I met Bre, when my daughter was in need of a vehicle and something special happened that moment. So, when my wife was in need of a vehicle you know wh I met Bre, when my daughter was in need of a vehicle and something special happened that moment. So, when my wife was in need of a vehicle you know where we went. She's a people's person and she never make you feel it's just about a sale. Now, we look at her as family. So, now we go wherever she goes! More

Best car buying experience Thanks to my dealer Breanna, the deal went smooth and couldn't ask for a better car buying experience . In my book she's top notch and couldn't ask fo Thanks to my dealer Breanna, the deal went smooth and couldn't ask for a better car buying experience . In my book she's top notch and couldn't ask for a better person to help me buy a car. Very knowledgeable and well spoken. Shean More

Great service and knowledge from Breanna Always owned a Honda, went in to try a V.W. BreAnna took me and my family on a couple of test drives in a GLI and another model. We took many more d Always owned a Honda, went in to try a V.W. BreAnna took me and my family on a couple of test drives in a GLI and another model. We took many more drives in a stick and automatic. She showed much patience and devotion to getting me the car I needed. Love my GLI. She always showed fantastic knowledge and detail for any questions or problems I had. Susan Kaestner More

Breanna Griffin was a pleasure to deal with. She was low pressure, yet an effective salesperson. She was very sweet and kind and went out of her way to make sure my was a pleasure to deal with. She was low pressure, yet an effective salesperson. She was very sweet and kind and went out of her way to make sure my experience was easy and pleasant. More

Best Car Buying Experience Ever!! I bought my 6th VW from BreAnna, and I can say it was the absolute best experience of all, from the test drives (which were super fun and completely h I bought my 6th VW from BreAnna, and I can say it was the absolute best experience of all, from the test drives (which were super fun and completely hilarious) to the final handshake and signature. BreAnna is not only *extremely* knowledgeable about the cars, she's enormously engaging as well as engaged, she's willing to go the extra extra mile to ensure everyone is happy with the deal, and is just all around fantastic. I HIGHLY recommend that anyone looking for a new car go see BreAnna Griffin. I'm thrilled with my car and to have had such a great experience. A++++++++++++++ More

BreAnna is not only an amazing sales rep but an amazing person as well. I came to the dealership about an hour before it closed. I was expecting a (no offens is not only an amazing sales rep but an amazing person as well. I came to the dealership about an hour before it closed. I was expecting a (no offense, this only applies to some) pushy man who would not take no for an answer but instead I got a bubbly, bouncy, friendly BreAnna. I knew that car I wanted to look at and because of her amazing patience, explanations and friendly demeanor, I drove off into the night in my dream car!! Since then I continued to take my car to the dealership for service and every time I was there she came out of her office and greeted me with a hug, asked how not just the car was doing but how I was, and answered any questions I had with a smile. As a young woman myself I loved having another young woman sell me a car. She put the sale in my language using words like cute and awesome and turned to my dad and used words like horsepower and stats. I truly believe she can sell a car to anyone. She is skilled at her job and truly a joy. More