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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

February 28, 2017

Karriem was super friendly and easy to work with I had a great experience purchasing my certified pre-owned Volkswagen Passat. I am so happy with my purchase and Karriem made the process easy. I woul More

by Matthew Boland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karriem Thomasson
Feb 28, 2017 -

Volkswagen of South Charlotte responded

Matthew, thanks for sharing your review! We're happy to hear that Karriem provided you with the great service your deserve. Our team is proud of our friendly, hassle-free atmosphere. We hope to see you again, we appreciate your business and your recommendation!

February 24, 2017

Granddaughter's 1st Car I took my granddaughter looking for her first car. We were lucky enough to pull into VW of South Charlotte. Spiros greeted us and was so knowledgeable More

by Jessbee13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent McClure, Matt Giles
Feb 24, 2017 -

Volkswagen of South Charlotte responded

Thank you for your feedback, Jess! We are so happy to hear that our team treated you and your granddaughter with a friendly and professional attitude during this stressful time. We will be sure to pass your kind feedback along to Spiros, Matt, and Kent. Thank you for your business, we hope to see you again soon!

February 24, 2017

Honda Accord We were specifically in the market for a Honda Accord, which Volkswagen of South Charlotte just happened to have. Although it was the oldest of the 3 More

by Julie K.
Recommend Dealer
Yes
Employees Worked With
Rick Pitre, Fadi Saab, Kent McClure
Feb 24, 2017 -

Volkswagen of South Charlotte responded

Hi, Julie! Thank you for taking the time to leave us a review. We're happy to hear Rick, Fadi, and Kent provided you with a 5-star experience, we will be sure to pass your kind words along to all of them Thank you for your business, we hope to see you again soon. Have a wonderful day!

February 22, 2017

First Volkswagen! I got a Passat SE over the weekend and couldn't be happier about the experience. Peder Jeppeson guided me through the process, showing me not only eve More

by Peter M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peder Jeppeson
Feb 23, 2017 -

Volkswagen of South Charlotte responded

Congrats on your new Passat SE, Peter! It's always a pleasure to hear our customers have an excellent car-buying experience with our team. Peder will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

February 19, 2017

I'll never buy anywhere else! This was my first experience buying a brand new car and these folks went the extra mile on every detail! My salesperson, Rick Pitre, was knowledgeable More

by elenirae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pitre and Patrick, Kent McClure, Abe Asmar
Feb 19, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review! It's wonderful to hear that we were able to help with your first new car purchase. Our team is proud of our friendly, knowledgeable service. Thank you for your business, please let us know if there's anything else we can do for you!

February 17, 2017

2nd Passat in just over 2 years. Spiros Dedis and his colleagues at VW of S. Charlotte helped me to navigate the diesel emissions issue with aplomb. I'm selling back my TDI Jetta and More

by glkopera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keating
Feb 17, 2017 -

Volkswagen of South Charlotte responded

Thank you for choosing Volkswagen of South Charlotte, Gerard! I am happy to hear that Spiros and John were able to get that emissions issue resolved. Congratulations on your new TSI Passat!

February 16, 2017

Clueless , The worst dealership I have ever visited Self-important and arrogant. Telling you what they want to give you. This attitude goes from the sales pe More

by Blackhawk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
General manager Working days 2/15/17
Feb 16, 2017 -

Volkswagen of South Charlotte responded

Hello, your review is very concerning to me as I have never asked anyone to leave our dealership and I do not like to hear our customers feel unsatisfied and unwelcomed with their visit. Our team strives to provide our customers with a wonderful and welcoming experience, it's disappointing to hear that was not the case. I'd like to have the opportunity to hear more information about this matter if you would be willing to give me a chance? Will you please contact me with your personal information so that I can get in touch with you? I do hope to hear from you very soon. Best, Mark Cohen General Manager mcohen@vwsouthclt.com 704-552-6500

February 14, 2017

Bought a new Jetta tsi I bought a car after selling back my Jetta tdi. Wale and Abe were both very helpful, and i am happy to have worked with them. Great overall experience More

by David Brannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan
Feb 14, 2017 -

Volkswagen of South Charlotte responded

Hi, David! Thank you for taking the time to share your feedback with us. We're happy to hear you enjoyed your buying experience with Abe and Wale. They're great assets to our team and we will be sure to pass your words along to them. Thank you for your business, we hope to see you again soon!

February 14, 2017

Loyal VW Customer Spiros and Kwasi are great VW salesmen. After turning in my beloved TDI, I was in search of a replacement but not sure it would be another VW. On my More

by F-4Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Volkswagen of South Charlotte responded

Thank you for the great review! Spiros and Kwasi are wonderful assets to our team; they'll be happy to read your kind words and know that they helped you have a five-star car-buying experience. Please don't hesitate to contact us should you require any further assistance. Congratulations on your purchase!

February 07, 2017

Amazing Karieem and the staff was amazing. They were quick and helped me find the car I wanted. I will always shop with VW South charlotte!! More

by SD1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi , karriem Thomasson
Feb 07, 2017 -

Volkswagen of South Charlotte responded

Thanks for sharing your review! We're happy to hear that Karieem and our team provided you with the great service you deserve. We look forward to seeing you again, we appreciate your business!

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