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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

September 07, 2016

Impeccable Sales and Service My first experience with VW of South Charlotte was with the service department. The attention to detail and the open lines of communication gave me c More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Keating, ramsey anabtawi, Michael Passaro
Sep 08, 2016 -

Volkswagen of South Charlotte responded

Thank you for leaving a great review! We are pleased to hear you had such a great experience with our team. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.

September 01, 2016

Excellent experience!! I came in to test drive the 2016 Jetta. When I walked in, I immediately met Ramsey, and he told me about the car and let me take it for a spin. Little More

by shabbal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ramsey anabtawi
Sep 01, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're so happy to hear that you had a good experience with us. We're proud of the excellent service that Ramsey provides to our customers. We appreciate your business, please let us know if we can be of help in the future!

August 24, 2016

Sales good...Service needs integrity Friendly sales. Service needs improvement. Had major problems with 2016 Sportwagen. In my opinion the problems were never properly diagnosed. The car More

by rnllpvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Asmar, Michael Passaro
Aug 26, 2016 -

Volkswagen of South Charlotte responded

We appreciate your feedback. It's disappointing to hear that your experience wasn't on par with our standards - it's always our goal to provide expert maintenance to our vehicles. We would appreciate a chance to make it up to you; your satisfaction is important to us. Please contact me so I can work on fixing anything that went wrong. -Travis Hahn, thahn@vwsouthcharlotte.com

August 24, 2016

Pleasing first time experience. My first time leasing experience was both pleasing and rewarding due to the courtesy and professionalism of the staff at VW of South Charlotte. Matt More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fadi Saab, Brian Soboh
Aug 26, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that Matt and our team were able to provide you with the great service you deserve. It's always wonderful to hear from our happy customers! We appreciate your business, we hope to see you again!

August 16, 2016

Successful 1st car buying experience with VW of S Charlotte Bill Patterson was great! Very efficient and professional with his communication and worked hard to get the best price for my daughter on her 1st car More

by Mer's 1st car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 16, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that Bill was able to help with your daughter's first car purchase. We're proud of the great service he provides to our customers - we'll be sure to pass along your kind words. We appreciate your business, we hope to see you again!

August 12, 2016

Salesperson review Bill Patterson was courteous and timely in his interactions and communication with me. The dealership did not have the car I desired but he made cert More

by barber28303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 12, 2016 -

Volkswagen of South Charlotte responded

Hello, Thank you for the great review! We're glad that we helped you find the right car and adjust to the new features. We appreciate your business.

August 02, 2016

An experience that made a lasting impression. Top shape dealership. Aesthetics and customer service stand out for me. Everyone was pleasant and helpful Availability of vehicle was good. Sale More

by Lift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peder Jeppensen. and Fadi Saab, John Jones
Sep 22, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that you had such a great experience with us. We appreciate your business, congratulations on your new Passat!

July 29, 2016

Peder Jeppesen did a superb job!! Had a seamless sales experience. Everything was completed in a quick and timely fashion. The sales floor was clean and efficient, and I look forward More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peder Jeppesen
Jul 30, 2016 -

Volkswagen of South Charlotte responded

Pete, thank you so much for the amazing 5-star review! It is wonderful to hear that Peder made your experience seamless and done in a timely fashion. We know how valuable your time is and are glad to see treated like a VIP! Congratulations on your new Jetta and welcome to the Volkswagen of South Charlotte! Clovis Brussi cbrussi@vwsouthcharlotte.com

July 20, 2016

Purchasing a Car from VW South Charlotte Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff we More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Volkswagen of South Charlotte responded

Congratulations PJ on your new car and thank you for the positive review! Volkswagen of South Charlotte strive to provide a positive and enjoyable experience and are very glad to see we did just that for you! We truly appreciate your kind words and the impact that Kwasi and our team provided you! We are very excited to assist you with anything you may need in the future and welcome to the family! Clovis Brussi cbrussi@vwsouthcharlotte.com

July 19, 2016

Great Experience Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen So More

by one happy Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Volkswagen of South Charlotte responded

Hey, thank you so much for taking the time to leave us a review! We are so glad that Kwasi and his performance brought you to us. We'll be sure to let him know that you appreciated his work, and please feel free to let us know if you need anything else. Thank you!

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