
Volkswagen of South Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Impeccable Sales and Service My first experience with VW of South Charlotte was with the service department. The attention to detail and the open lines of communication gave me c My first experience with VW of South Charlotte was with the service department. The attention to detail and the open lines of communication gave me confidence that the sales group would be no different. I was not dissapointed. I came in to purchase a late model Jetta and walked away with a new Passat. The entire process was seemless and painless. Thank you VW of South Charlotte. More
Excellent experience!! I came in to test drive the 2016 Jetta. When I walked in, I immediately met Ramsey, and he told me about the car and let me take it for a spin. Little I came in to test drive the 2016 Jetta. When I walked in, I immediately met Ramsey, and he told me about the car and let me take it for a spin. Little did I know, that car would be mine the next day. We traded in a car and got a great deal on it. No hassle, no frustrations, just great interaction and great customer service. I came back the next day and was able to drive it off the lot. This Jetta has all the bells and whistles and for the price, I still can't believe it. If you are looking for a new car, specifically a Volkswagen, go here and see Ramsey. (Along with the rest of the staff) So happy to be in the Volkswagen family. More
Sales good...Service needs integrity Friendly sales. Service needs improvement. Had major problems with 2016 Sportwagen. In my opinion the problems were never properly diagnosed. The car Friendly sales. Service needs improvement. Had major problems with 2016 Sportwagen. In my opinion the problems were never properly diagnosed. The car was leased and returned to VW with less then 7000 miles on vehicle. I took a hard hit on this deal. I do hope and pray the leased 2017 Tiguan turns out to be a better vehicle. More
Pleasing first time experience. My first time leasing experience was both pleasing and rewarding due to the courtesy and professionalism of the staff at VW of South Charlotte. Matt My first time leasing experience was both pleasing and rewarding due to the courtesy and professionalism of the staff at VW of South Charlotte. Matt Hettel worked hard and effectively at placing me in the vehicle of my choice. More
Successful 1st car buying experience with VW of S Charlotte Bill Patterson was great! Very efficient and professional with his communication and worked hard to get the best price for my daughter on her 1st car Bill Patterson was great! Very efficient and professional with his communication and worked hard to get the best price for my daughter on her 1st car. Extremely pleased with our overall experience. I would highly recommend VW of South Charlotte. More
Salesperson review Bill Patterson was courteous and timely in his interactions and communication with me. The dealership did not have the car I desired but he made cert Bill Patterson was courteous and timely in his interactions and communication with me. The dealership did not have the car I desired but he made certain that he found a dealership that had a similar car that I am delighted with. He made sure that I felt comfortable with using the technology available in the car. More
An experience that made a lasting impression. Top shape dealership. Aesthetics and customer service stand out for me. Everyone was pleasant and helpful Availability of vehicle was good. Sale Top shape dealership. Aesthetics and customer service stand out for me. Everyone was pleasant and helpful Availability of vehicle was good. Salesman was very helpful and accommodating. A professional and knowledgeable salesman. Peder went above and beyond to respond to my concerns. He even took my phone call while he was off. I was very impressed and felt very appreciated. All in all I had a memorable experience despite returning my vehicle in an in convenient way. So far my Passat is performing great. I am fond of my new Passat. Thank you VWSOUTHCHARLOTTE A great car. More
Peder Jeppesen did a superb job!! Had a seamless sales experience. Everything was completed in a quick and timely fashion. The sales floor was clean and efficient, and I look forward Had a seamless sales experience. Everything was completed in a quick and timely fashion. The sales floor was clean and efficient, and I look forward to servicing my Jetta there in the future. More
Purchasing a Car from VW South Charlotte Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff we Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff were professional and helpful. I was very fortunate to have Kwasi as my Salesman / Teammate during the buying process. Kwasi was very personable, honest, passionate and dedicated to his work and to me as a customer. Kwasi went over and beyond to ensure that he answered all my questions, provided all of my options, focused on what I wanted and most of all wanted me to be happy. Kwasi ensured that he was engaged in every aspect of the process and continued to ensure that I was comfortable with my decision. He was Outstanding in every respect. Kwasi made this car buying experience for me the best I have ever had. I want to Thank him for all that he did for me and to the staff at the dealership for their professionalism and positive spirit toward their customers. More
Great Experience Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen So Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen South Charlotte More