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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

August 24, 2016

Pleasing first time experience. My first time leasing experience was both pleasing and rewarding due to the courtesy and professionalism of the staff at VW of South Charlotte. Matt More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fadi Saab, Brian Soboh
Aug 26, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that Matt and our team were able to provide you with the great service you deserve. It's always wonderful to hear from our happy customers! We appreciate your business, we hope to see you again!

August 16, 2016

Successful 1st car buying experience with VW of S Charlotte Bill Patterson was great! Very efficient and professional with his communication and worked hard to get the best price for my daughter on her 1st car More

by Mer's 1st car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 16, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that Bill was able to help with your daughter's first car purchase. We're proud of the great service he provides to our customers - we'll be sure to pass along your kind words. We appreciate your business, we hope to see you again!

August 12, 2016

Salesperson review Bill Patterson was courteous and timely in his interactions and communication with me. The dealership did not have the car I desired but he made cert More

by barber28303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 12, 2016 -

Volkswagen of South Charlotte responded

Hello, Thank you for the great review! We're glad that we helped you find the right car and adjust to the new features. We appreciate your business.

August 02, 2016

An experience that made a lasting impression. Top shape dealership. Aesthetics and customer service stand out for me. Everyone was pleasant and helpful Availability of vehicle was good. Sale More

by Lift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peder Jeppensen. and Fadi Saab, John Jones
Sep 22, 2016 -

Volkswagen of South Charlotte responded

Thank you for sharing your review! We're delighted to hear that you had such a great experience with us. We appreciate your business, congratulations on your new Passat!

July 29, 2016

Peder Jeppesen did a superb job!! Had a seamless sales experience. Everything was completed in a quick and timely fashion. The sales floor was clean and efficient, and I look forward More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peder Jeppesen
Jul 30, 2016 -

Volkswagen of South Charlotte responded

Pete, thank you so much for the amazing 5-star review! It is wonderful to hear that Peder made your experience seamless and done in a timely fashion. We know how valuable your time is and are glad to see treated like a VIP! Congratulations on your new Jetta and welcome to the Volkswagen of South Charlotte! Clovis Brussi cbrussi@vwsouthcharlotte.com

July 20, 2016

Purchasing a Car from VW South Charlotte Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff we More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Volkswagen of South Charlotte responded

Congratulations PJ on your new car and thank you for the positive review! Volkswagen of South Charlotte strive to provide a positive and enjoyable experience and are very glad to see we did just that for you! We truly appreciate your kind words and the impact that Kwasi and our team provided you! We are very excited to assist you with anything you may need in the future and welcome to the family! Clovis Brussi cbrussi@vwsouthcharlotte.com

July 19, 2016

Great Experience Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen So More

by one happy Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Volkswagen of South Charlotte responded

Hey, thank you so much for taking the time to leave us a review! We are so glad that Kwasi and his performance brought you to us. We'll be sure to let him know that you appreciated his work, and please feel free to let us know if you need anything else. Thank you!

July 19, 2016

Kwasi is an outstanding!! Kwasi is an outstanding salesman, and he attended to all of our needs. He was extremely patient with us and extremely thorough in everything he expla More

by 999999999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Volkswagen of South Charlotte responded

Thank you for the 5-star review! We are happy to see Kwasi provided an outstanding and thorough car buying experience. I will be happy to let him know to continue the great work. We look forward to seeing you again soon! Clovis Brussi cbrussi@vwsouthcharlotte.com

July 16, 2016

Great service and employees Had a great time looking good for a car, Spiro was a wonderful help that day. I found what I was looking for and was takenot care of. Wonderful crew w More

by William Richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Asmar
Jul 16, 2016 -

Volkswagen of South Charlotte responded

Thanks for your review, William! We're delighted to hear that Spiro provided you with such a great customer experience. It's always nice hearing from our happy customers. We appreciate your business, let us know if we can be of service in the future!

July 12, 2016

There was a recall on my Jetta. Volkswagen of South Carolina took the time to phone me to schedule an appointment to suite me. When I arrived I was greeted from severely employees of Volkswagen. There More

by p_taryn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 20, 2016 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your review! We are grateful for the chance we had to service your Jetta for the recall, and we're so glad you trusted us to help you. Please let us know if you need anything else and we'd be happy to serve you.

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