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Volkswagen of South Charlotte
Charlotte, NC
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,184 reviews
February 25, 2016
Great What a great experience with Volkswagen of South Charlotte. Best experience I ever had leasing a new car.Abe Asmar and Matt Hattel did awesome. What a great experience with Volkswagen of South Charlotte. Best experience I ever had leasing a new car.Abe Asmar and Matt Hattel did awesome. More
by tonyd
Employees Worked With
Matt Hattel, Abe Asmar
February 24, 2016
Great experience Spiros is by far the best sales person I have ever delt with and would deal with him again in the future. Once again thank Spiros Spiros is by far the best sales person I have ever delt with and would deal with him again in the future. Once again thank Spiros More
by Scott
Employees Worked With
February 23, 2016
Couldn't be happier What a great experience with Volkswagen of South Charlotte. Wale did an awesome job for me and convinced me that buying a used car site unseen would What a great experience with Volkswagen of South Charlotte. Wale did an awesome job for me and convinced me that buying a used car site unseen would work out fine. I had never done that before and it all worked out beautifully. I found the car that I have wanted for a long time and it couldn't have been easier. I even had them handle the shipping for me and that was awesome. I purchased a 2013 Beetle which was exactly what I wanted and it showed up perfect . . .just like Wale had promised. The car was exactly how he had described it to me. I found it on their website and Wale handled everything for me. Great experience and would for sure recommend them for a car purchase. More
by fritz74
Employees Worked With
Wale Shoetan, Lonnie Hanna Sr.
February 23, 2016
2016 VW Tourag VW South Charlotte thank you for assisting us with the lease of our 2016 Tourag, we loved the experience and we really appreciate the very hands on an VW South Charlotte thank you for assisting us with the lease of our 2016 Tourag, we loved the experience and we really appreciate the very hands on and knowledgable staff..thank you Abe for the quick Finance process and of course Peder you were wonderful with the delivery process even though it was raining cats and dogs .. Thank you again VW South Charlotte .. I have already sent a good family friend of ours your way .. You all are definitely on our recommend list.. Keep up the good work. More
by VWoracle
February 22, 2016
Great Dealership, highly recommend Went in to test drive the Jetta and Tiguan. Mike Passaro, helped us immediately and got me in a brand new Jetta at the price I wanted. It was painless Went in to test drive the Jetta and Tiguan. Mike Passaro, helped us immediately and got me in a brand new Jetta at the price I wanted. It was painless and very quick. Totally recommend them :) More
by Bcarlovsky
Employees Worked With
Michael Passaro
February 19, 2016
Great Car Buying Experience Ramsey was fantastic and very thorough throughout the new car buying process. I was treated to a no haggle price (via Brian) right at the start that t Ramsey was fantastic and very thorough throughout the new car buying process. I was treated to a no haggle price (via Brian) right at the start that the other dealership i was working with could not beat. Ramsey worked with me to get most of the car purchasing done remotely (via text and email), so i only had to spend minimal time on site to sign paper work which worked great with my busy schedule. John in finance was descriptive, quick, no frills and to the point; i was in and out of his office in minimal time. The level of service and attention to detail i received was much appreciated. Overall and A+ transaction all the way around. Would highly recommend. More
by bill_bixby
Employees Worked With
ramsey anabtawi, John Jones, Brian Soboh
February 18, 2016
AWESOME!! Love my car! Ramsey and Mike P. made this an awesome experience! I didn't feel the pressure that I felt at other dealerships. I told Ramsey when I w Love my car! Ramsey and Mike P. made this an awesome experience! I didn't feel the pressure that I felt at other dealerships. I told Ramsey when I walked in I only wanted to look that I was in the beginning stages of looking for a car. He completely respected what I said and gave me the time I needed to make my decision. I ended up buying the Jetta and I have no regrets. Buying a car was a huge decision for me! They made it pleasant all the way through the financing process. Would refer these nice people to anyone!! More
by morgan, cindy
Employees Worked With
ramsey anabtawi, Michael Passaro
February 17, 2016
Fantastic Customer Service My lease was coming to an end and I wanted to renew with VW. I had a few car types in mind and spent a good part of my afternoon with Moe Borno. I am My lease was coming to an end and I wanted to renew with VW. I had a few car types in mind and spent a good part of my afternoon with Moe Borno. I am delighted to share that I got a new lease and am very happy with my new Jetta! Moe was courteous and beyond patient with me. Purchasing or leasing a vehicle is a huge decision. It's at least pleasant with someone who listens and is interested in your satisfaction. If you need someone like this, I recommend you, Go to Moe ! More
by jettaowner
Employees Worked With
Moe Borno
February 15, 2016
Professonial, courteous, great service Drove 3 hours to buy a car I had never driven or seen other than pictures on the internet. Bill Patterson assured me the car was everything I was expe Drove 3 hours to buy a car I had never driven or seen other than pictures on the internet. Bill Patterson assured me the car was everything I was expecting and he was right. Bill was very professoinal,courteous and made the process of buying the car very easy. Abe Asmar made the financing quick and easy. When looking for my next vehicle I will look at Volkswagen of South Charlotte. It's worth the drive. More
by NG Bob
Employees Worked With
Bill Patterson, Abe Asmar
February 14, 2016
New Jetta from a Jetta TDI Trade-In Bill Harrison and the entire South Charlotte team worked closely and fairly with me to get me out of the recalled diesel engine Jetta into a new gas J Bill Harrison and the entire South Charlotte team worked closely and fairly with me to get me out of the recalled diesel engine Jetta into a new gas Jetta. Good service, treated fairly, and great new vehicle. More
by Jetta2016
Employees Worked With
Bill Harrison - Sales, Abe Asmar
