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Volkswagen of South Charlotte
Charlotte, NC
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,184 reviews
May 03, 2015
Always top service I am running out of superlative words to describe the excellent care and service for our VW vehicles with the guidance of Joerg Kuehni since we first I am running out of superlative words to describe the excellent care and service for our VW vehicles with the guidance of Joerg Kuehni since we first came to Charlotte in 2003. More
by senior citizen Jane
Employees Worked With
April 29, 2015
first time car buyer Moe Borno will take care of you. He stuck it out a solid 7-8 hours with me on two trips to the dealership before I settled on a Passat. Patient and he Moe Borno will take care of you. He stuck it out a solid 7-8 hours with me on two trips to the dealership before I settled on a Passat. Patient and helpful. Darren Addonisio was also helpful with questions I had. More
by joshabe1
Employees Worked With
Moe Borno, Darren Addonisio
April 28, 2015
Great Experience! This was my first car buying/leasing experience and Casey and Darren did an excellent job of walking me through the process and making me feel at ease This was my first car buying/leasing experience and Casey and Darren did an excellent job of walking me through the process and making me feel at ease. Darren's straight forward and factual conversation was refreshing, while Casey's upbeat personality made the experience fun. I'm glad to be part of the VW family. More
by emmak888
Employees Worked With
Casey Skrhak, Darren Addonisio
April 27, 2015
LOVE our 2015 Tiguan VW of South Charlotte always makes buying a car an enjoyable experience. From our primary salesman Michael McMorrow to Abe Asmar the Finance Director VW of South Charlotte always makes buying a car an enjoyable experience. From our primary salesman Michael McMorrow to Abe Asmar the Finance Director buying a new car was a breeze. We received a fair trade-in and a great price on our new purchase. This was our third purchase from this dealership and we plan to buy from them again in the future. More
by mwoody58
Employees Worked With
Abe Asmar
April 27, 2015
The Best car buying experience I have ever had!!! I had a great team that worked with me at VW South Charlotte. I was not the easiest of customers to deal with because of the various things I was requ I had a great team that worked with me at VW South Charlotte. I was not the easiest of customers to deal with because of the various things I was requesting with the lease of my 2015 Passat Limited. Moe, Ramsey, Darren, Moe, and Abe did a wonderful job in making sure that I received exactly what I was looking for and answered any question that I had concerning the vehicle I was leasing and future issues concerning the end of my lease and the "what next" steps. This group has earned a customer for life and I will be sure to let everyone I know, how wonderful these guys are and that they are an asset to VW South as well as VW the name. More
by weatherman5102
Employees Worked With
Moe Borno, Mo Asmar, Abe Asmar, ramsey anabtawi, Darren Addonisio
April 26, 2015
Review of purchase Great experience. Helpful staff. Made me feel comfortable. Mike Passaro was my primary salesman and his service was outstanding. I would recommend him Great experience. Helpful staff. Made me feel comfortable. Mike Passaro was my primary salesman and his service was outstanding. I would recommend him to others. Only downside was the whole process was very slow and there was a lot of waiting. More
by ekontoulas2012
April 24, 2015
Love My New Tiguan Recently, and very unexpectedly I found myself in need of a new vehicle in an unfamiliar city. A friend suggested I start the process of finding one b Recently, and very unexpectedly I found myself in need of a new vehicle in an unfamiliar city. A friend suggested I start the process of finding one by talking to Ramsey at Volkswagen of South Charlotte; best decision I ever made. Ramsey patiently listened while I explained my needs and concerns and I never felt pressured or rushed. He was knowledgeable and professional as well as warm and friendly. After test driving a Tiguan I knew it was the car for me. Ramsey then left me in the very capable hands of Brittney to do the paperwork. She was quick and efficient and went above and beyond by making phone calls to find out how I could keep the personalized license plate I've had for more than 20 years. Then it was back to Ramsey to show me how everything on the car worked. He assured me that he and the dealership's service department will be there for me in the coming years and off I went. The next day I went back to drop off paperwork so they could get my personalized license plate for me. I dealt with the Asmar brothers and they too were professional and friendly. My entire experience from start to finish was pleasant and I highly recommend Ramsey and Volkswagen of South Charlotte. More
by Peri Winkle
Employees Worked With
Brittney, Lonnie, Mo Asmar, Abe Asmar, ramsey anabtawi
April 20, 2015
Purchase of Passat Spiros really went above and beyond to make a stressful situation, pleasant. The partnership with Spiros and Lonnie made the purchase of my new Passat Spiros really went above and beyond to make a stressful situation, pleasant. The partnership with Spiros and Lonnie made the purchase of my new Passat streamline and seamless. Go visit these guys! They are in the best interest of you as the driver and customer. More
by jbg0926
Employees Worked With
April 19, 2015
EXCELLENT. Spiro was amazing. A great experience.I would highly recommend Volkswagen of South Charlotte flour anyone looking into leasing or buying a car to go there and talk with A great experience.I would highly recommend Volkswagen of South Charlotte flour anyone looking into leasing or buying a car to go there and talk with Spiro. He was ready to get along with, not pushy and made for an excellent process of getting into my new Jetta! More
by msautry2012
Employees Worked With
April 15, 2015
The start of a new jetta saga I needed better gas mileage without losing power and so I was looking at used TDIs. After being helped by Wale and his support staff...why isn't his I needed better gas mileage without losing power and so I was looking at used TDIs. After being helped by Wale and his support staff...why isn't his name and picture up here yet!? Wale and Darren and Mo and Abe and SOOO many others treated me like family and above all a valued customer. Not only did I drive away in a new 2015 jetta instead of a used one, but it was fully loaded the way I wanted, the right colors and set up all shipped from 3 hours away. Not just shipped, they DROVE it up the next day! They knew my needs as a student and found some how that my payment went down and I only increased the value of my car not to mention my 52 mpg on the way home on highway/city mixed driving. The car is amazing and I have no doubts that IF a problem arose that they would waste no time in fixing it. Be sure and ask your salesman about the sock group lol. Seriously this dealership was like one huge family experience and I never felt like my time was being wasted. Even when I knew I was being "sold" something it wasn't a sales pitch but in fact a custom mold made specifically for me. Truly amazing and I will shop and deal with this great establishment for years to come, don't go changing ladies and gents! More
by joefer13
Employees Worked With
Wale Shoetan, Mo Asmar, Abe Asmar, Darren Addonisio
