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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,186 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,186 reviews

March 21, 2015

Geat customer service! Spiros greeted us and helped my wife and I look at and test drive the Golf GTI's. He was never pushy. On top of that, he really knows his stuff. He More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abe Asmar
Mar 24, 2015 -

Volkswagen of South Charlotte responded

BJ, thank you for the 5-star review! We are so glad Spiros was informative and helpful during your used car buying experience. Congrats on the Golf GTI and please come back to see us soon!

March 03, 2015

Kwasi Asante-Ansong was enjoyable to work with. We recently bought a 2013 Passat SEL for our son. The majority of the sale was done by Kwasi Asante-Ansong, however we looked at cars with Ramsey who More

by muskoka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Volkswagen of South Charlotte responded

Thank you for taking the time to review Volkswagen of South Charlotte! We are so happy to hear that Kwasi was able to help you and your son with your used car purchase. Please come back to see us soon and congrats on your Passat!

February 24, 2015

Thanks for the new car Thank you Wale S. For helping me with deciding to buy a new VW Passat. I enjoyed the test drives of the other cars and yall giving me the best deal fo More

by soco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Asmar
Feb 26, 2015 -

Volkswagen of South Charlotte responded

Thank you for taking the time to give our dealership such a great review! I'm so happy to hear that Wale was able to make your recent car purchase experience so enjoyable. Thank you for your business, and enjoy your new VW!

February 20, 2015

Minutes till closing was not a problem. With minutes till they closed, they treated us like we walked in at opening. Spiiro, Danny and Abe were great! We're coming back for our next car. More

by Packtrainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Veliz, Abe Asmar
Feb 24, 2015 -

Volkswagen of South Charlotte responded

We are so glad to hear that Spiros, Danny and Abe provided you top-notch service! Thank you for taking the time to review our dealership and please come back to see us soon!

February 11, 2015

Wonderful experience Have purchased all my VW's ~8-9, @ VW of South CLT for almost 30 years. The salesman Mike Passero, was very understanding. He helped me walk throug More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Passero, Abe Asmar
Feb 13, 2015 -

Volkswagen of South Charlotte responded

Sam, we're glad that you chose to share your experience with others, and we love the nice things you've said about our employee, Mike. This type of feedback helps us to continue to do a good job and to serve our customers well. We strive for excellence, and we're glad that your interaction with our dealership was a positive one.

February 09, 2015

Excellent Service! The entire staff was great & made sure that I didn't have to wait too long for my car after they realized they needed to order a new key, so Tracy Mon More

by ha2591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Montes
Feb 10, 2015 -

Volkswagen of South Charlotte responded

We are so glad to hear that you had an enjoyable experience with our service department and Tracy in particular! She is a valuable member of our team and always ready to help with a smile on her face. Thank you for reviewing us and please come back to see us soon!

February 04, 2015

Made me feel at home Bought a certified used car from VW of South Charlotte, and it went about as smooth as it could go. Pleased with the car and the service I was given. More

by dylanjcyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Asmar, ramsey anabtawi
Feb 06, 2015 -

Volkswagen of South Charlotte responded

Dylan, thank you for your feedback! We are so glad to hear that you had a pleasant experience at Volkswagen of South Charlotte. Please come back to see us soon!

February 03, 2015

Excellent Experience Excellent Buying Experience!!! I felt very welcomed by all the employees I came in contact with! I really appreciate the extra mile that Abe. A, Rams More

by Darius A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale S, Abe Asmar, ramsey anabtawi
Feb 03, 2015 -

Volkswagen of South Charlotte responded

Darius, thank you for taking the time to review Volkswagen of South Charlotte! We are so glad to hear that our staff was able to make your car buying experience easy and informative. Congrats on your new car and please come back to see us soon!

January 26, 2015

works for me Needed more service than I realized. Car is a keeper so had it done as recommended by Tracy Montes. She is very knowledgeable and kept me in the loo More

by Bob Cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Montes
Jan 27, 2015 -

Volkswagen of South Charlotte responded

Thanks for the 5-star review, Bob! We love to hear that our customers feel informed and attended to. Please come back to see us for any of your automotive needs in the future!

January 16, 2015

Customer Service was great! The shop was excellent in handling our situation. Although we did not purchase our 2013 Passat at his location they treated us as return customers.Qui More

by Dina Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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