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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

July 31, 2014

2015 Volkswagen Golf Awesome Experience! Fast and Hassle free! Spiros Dedis was very helpful, knowledgable and professional! After the sale, he took the time to go over t More

by FMercurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 04, 2014 -

Volkswagen of South Charlotte responded

Thank you for letting us know about your “awesome experience”! We are so happy that Spiros was so helpful in making your car buying experience a positive one and we truly appreciate your business.

July 30, 2014

New Red Beetle Bug! I had a great experience this time buying my new car, Beetle. :) Garrett was awesome and very responsive. I had started the search on the internet and More

by tangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2014 -

Volkswagen of South Charlotte responded

Toni, thank you for taking the time out of your day to provide us with feedback. We’re thrilled to hear that you had a “great experience” with our team. Thank you for your feedback and enjoy your new Beetle!

July 29, 2014

Impeccable Service I was definitely not the easiest customer to deal with, but Spiros helped my experience to be fun and painless. He has a great personality and was at More

by amoscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abe Asmar
Jul 29, 2014 -

Volkswagen of South Charlotte responded

Thank you for choosing Volkswagen South Charlotte and taking the time to tell us about your “fun and painless” experience. We're lucky to have Spiros, Abe, and Kwasi on our team. We know that the car buying process can be stressful so we strive to provide top-notch service to make customers' buying experiences as smooth as possible and we're thrilled to hear that your experience aligned with our goal. Enjoy your new Jetta!

July 21, 2014

2014 Tiguan Quick and easy, fair pricing on my trade. Was able to handle the entire transaction via email. Would definitely recommend this dealership to a friend More

by 999999999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Cook
Jul 21, 2014 -

Volkswagen of South Charlotte responded

We're so happy to hear that you had an efficient and fair experience at Volkswagen of South Charlotte. We appreciate your review and hope to have the opportunity to work with you again in the future!

July 14, 2014

New VW Jetta Mr. Robbie Cook was an excellent sales representative. He is very personable and professional. The finance gentleman is also very professional. It More

by ojtowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Cook
Jul 17, 2014 -

Volkswagen of South Charlotte responded

Thank you so much for your positive feedback for Volkswagen of South Charlotte team members. We’re glad you’ve had a positive experience at the dealership and truly appreciate your business. Enjoy your new Volkswagen!

July 13, 2014

Better with every visit This was my 2nd VW purchase at VW South and every time I visit whether for maintenance, service or to buy, each experience is better than the one befo More

by cinnamon2014
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Pee
Jul 14, 2014 -

Volkswagen of South Charlotte responded

We cannot thank you enough for such an excellent review! We truly value our customers, so we strive to provide the best possible customer service experience. We are pleased to learn that your experience reflected this. We appreciate your very kind words about Kwasi, and we will be sure to share your thoughts with him. We thank you for choosing Volkswagen of South Charlotte, and we hope you will return for any of your future sales and service needs!

July 01, 2014

My Very First VW Ralph Blum and Ramsey Anabtowi are great to work with. I bought my very first VW vehicle here and couldn't be more happy. Positive/Friendly/Profession More

by Bluestride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Blum, ramsey anabtawi
Jul 03, 2014 -

Volkswagen of South Charlotte responded

Thank you for taking the time to tell us about your repeated great experiences at Volkswagen of South Charlotte. I'm glad you are enjoying the atmosphere and amenities of our dealership! We appreciate your continued business and look forward to working with you in the future. All the best, Mark Cohen, General Manager.

June 27, 2014

Great Experience VW South Charlotte Very knowledgeable and answered all my questions. Kwasi was very courteous, pleasant and very willing to assist to find the best deal possible for me. More

by Newmoon718
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June 23, 2014

Great place to take your VW for service. Have been taking my 2 VW'S there for service for years, great service and great people. Had an issue once, but the GM (Mr Cohen) was quick to re More

by nazimbenzerga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Keating
Jun 30, 2014 -

Volkswagen of South Charlotte responded

Nazim, We are so pleased to hear that you always experience great customer service here at Volkswagen of South Charlotte! Thank you for taking the time to share your appreciation and let us know that even when an issue did arise, it was resolved quickly and to your satisfaction. We truly value our customers and want to ensure that they are always satisfied with our dealership. Thank you for your business and we look forward to working with you again. – Mark Cohen, General Manager

June 01, 2014

NEW GTI Excellent service, friendly service, great value!! Highly recommended! Working with Ralph and Abe was a pleasure. They made sure I got the vehicle I w More

by redandy79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Blum, Ralph Blum, Abe Asmar
Aug 07, 2014 -

Volkswagen of South Charlotte responded

Thank you for taking the time to provide us with such wonderful feedback. We're glad that our team was able to work out a lease with you so smoothly. We hope that you're enjoying the 2014 GTI!

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