Volkswagen of South Charlotte

David Brown David was fantastic and overall very helpful! I highly recommend him and will work with him in the future! He wasn't pushy like the other dealerships David was fantastic and overall very helpful! I highly recommend him and will work with him in the future! He wasn't pushy like the other dealerships and that's why I kept going back to him. More

Outstanding service I have been getting my 2012 VW Jetta serviced here for quite some time. The service department is well staffed and efficient with regard to intake, a I have been getting my 2012 VW Jetta serviced here for quite some time. The service department is well staffed and efficient with regard to intake, advising a customer of required service, keeping wait time to a minimum and knowledge. While waiting, I took a little time to go out and look at the inventory and was greeted by Spiros. Although, I"m not currently in the market for a new vehicle, I appreciate Spiros taking the time to show me some of the affordable models should I decide to get a 2nd vehicle. I had a major service appointment today and knew the 80k appointment would take some time. (yes..you read that right....87k on a two year old car!.....what can I say....I like driving!). The waiting area is clean, comfortable, and makes the waiting tolerable. I highly recommend the VW of South Charlotte for service and should I decide to get another VW soon, I will return to this location and see Spiros. More

Beyond Ecstatic Customer !! Kwasi made my first car buying experience very effortless on my part. He is hands down the absolute best in his field !!!! Went to other dealers in t Kwasi made my first car buying experience very effortless on my part. He is hands down the absolute best in his field !!!! Went to other dealers in the area and was not impressed with their Customer Service until I went to Kwasi at VW South Charlotte. More

NEW TDI Spiros was extremely accommodating and friendly. Our experience at VW of South Charlotte went smooth and we were not pressured into a deal we were n Spiros was extremely accommodating and friendly. Our experience at VW of South Charlotte went smooth and we were not pressured into a deal we were not comfortable with. They located the exact vehicle we wanted and provided us with great customer service. More

My VW Tiguan Kwasi worked with me to make sure that I get the car of my choice at his dealership. Even after the sale, he still called me up to make sure I was sat Kwasi worked with me to make sure that I get the car of my choice at his dealership. Even after the sale, he still called me up to make sure I was satisfied with my new car. I have called him several times to explain a feature or two of the car thati do not understand or cannot use and all the time, he had patiently explained it to me. Great customer service, great team, great buy. More

Pleasantly Surprised We had set out that day with an appointment at another dealership (not Volkswagen) and the person we had the appointment with was very rude, so we lef We had set out that day with an appointment at another dealership (not Volkswagen) and the person we had the appointment with was very rude, so we left. We had been seeing the commercials for the VW Passat TDI and the great fuel mileage, so we stopped on our way back home. We said we were just going to look. We were greeted by a salesman almost immediately...our first impression was a very good one. He, Kwasi, was very polite and knowlegable of the cars on the their lot. Any questions we had, he answered right away. We fell in love with the first car we test drove and we drove away in it that night. He has since followed up with us asking if we are pleased with our purchase. He gave us his personal cell phone number and we are able to text him with any questions about the car, which works out great. This car has so many features that we discover something new almost every day. I would recommend anyone to this dealership and definitely recommend that they speak to Kwasi. More

New Life When I stepped into the service center almost a year ago to have my 2003 yellow VW Beetle Conv serviced I was super duper down on my luck and frustrat When I stepped into the service center almost a year ago to have my 2003 yellow VW Beetle Conv serviced I was super duper down on my luck and frustrated to no end due to the prospective issues I was told that I had with my car. Going through this process was at this point had me DEPRESSED!! I didn't know what I was going to do and didn't want to assume a new or higher car payment then I was already paying, however, it was if as Kwasi came to my rescue wth a "Super Man VW" cape on. He introduced himself and pulled me from the service desk as I was discussing the amount of the cost of repair with Joerg to see where he could help as I could tell he sensed the frustration and disappointment on my face as Joerg advised me of how much money I'd need to kick out to keep my lady bug alive. After pulling me to the side, he threw on his MASTER SUPER save a damsel in distress cape and went to work. He went "hard in the paint" for me to see how at the least he could get me into a new car considering my current situation with my car. We chatted and test drove a few cars. I told him...WHAT I WANTED versus the cars that I test drove. He left from his desk, told me he would be right back, he came back, we walked outside and he told me everything there was to know about German engineering and introduced me to "My Lil Red Lady". We test drove the car...on the way back to the dealership I told him "I love it" and the rest is history from that point. He worked as best on his behalf to make things as smooth as possible and a few days later the car was ready for me to pick up. The VW team was awesome all around. I can honestly say that this is possibly the best car buying experiences I've ever had and Kwasi was amazing and is an amazing guy. He if nothing else made this experience TOP notch and a standard to follow as far as I'm concerned and I am proud to say that he is "MY SALES GUY" and I'd refer him to anyone looking for an extremely knowledgeable, personable and customer/sales driven associate. He gets a 10 in my book any day!! THANKS Kwasi and the VW Charlotte South Team! More

Great experience! This was the best car buying experience I've ever had. Kwasi was my salesman and made sure this process was painless and quick. This is my second VW b This was the best car buying experience I've ever had. Kwasi was my salesman and made sure this process was painless and quick. This is my second VW but first time working directly with Volkswagen. I highly recommend Volkswagen of South Charlotte, especially Kwasi when purchasing your next vehicle!! More