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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,035 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,035 reviews

December 30, 2022

Smooth, efficient transaction. I flew in from atlanta and car was as presented. very happy. More

by Mmdumas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Matt was very helpful in finding the specific model I wanted and letting me know when it arrived at dealership More

by roycastillo
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Matt was very helpful and so was everyone else I spoke with there. They were a breath of fresh air compared to the other dealerships I went to and I would recommend them to anyone who is looking for a car More

by hsimchowitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 23, 2022

Had a smooth and speedy experience at the dealership today. Chris was the best! He worked with me before my car was shipped from Germany and all the way until is was ready to drive home. VW is lucky to More

by carmelody3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feingold
Dec 25, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Volkswagen of South Charlotte we are always striving to do better than your last visit.

December 21, 2022

Vic was an absolute pleasure to work with. His calm demeanor made the car buying experience very enjoyable and at no point, did he force us to make a decision on buying a vehicle. He took his More

by Im_Rick_James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Had the best buying experience and experienced very good customer service from Gene! Will refer others here for their car needs. More

by bdesai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 17, 2022

Chris is an expert in VW features and helped me weigh the pros and cons of different options. He also helped me evaluate different financing options to pick the best one. It was good to work with someone wh More

by Ben R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Volkswagen of South Charlotte responded

Hello Ben, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

December 13, 2022

I had the best experience at VW of South Charlotte. Chris was attentive, informative, and super easy to work with. He made buying a new car as seamless and quick as possible and I'm so grateful for tha More

by colemanmmegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 13, 2022

These folks were kind from beginning to end throughout the car buying process. I never felt pressured. More

by ms.cstallings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Volkswagen of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2022

Jendy was extremely prompt and professional. This was my first car-buying experience and he was extremely helpful, answered any questions and concerns I had, and very personable. He’s a wonderfu More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Volkswagen of South Charlotte responded

Hi Tiffany, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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