Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of South Charlotte
Charlotte, NC
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 28, 2025
Customer Service is at an all time low.
Never calls back when promises to do so. My Jetta has 50 plus k miles on it. All service work has been completed by the south charlotte volkswagen lo
More
by oilisthenewwordofmouth
April 28, 2025
Vic and his team were fantastic!
Vic made the entire process very simple and worked hard to make it a good experience and good deal for everyone!
More
by scott.peterson210
Employees Worked With
Dealership Inventory (189 Vehicles)
Photos & Amenities
- Free hand car wash when you have your vehicle serviced
- Free Loaner Cars
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Home Delivery
- No Contact Transactions
- Television
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Children's Play Room
- Instant Financing
- Home Test Drives
- Pet Friendly
- Drive-In Service
- Express Service
- Free Drinks
