Volkswagen of South Charlotte - Service Center

I was recommended. ... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisf ... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisfaction. More

Sean Gerringer was my service advisor great job beyond the call of duty excellence customer service. the call of duty excellence customer service. More

Had an appointment and showed up right on time .Everything went well no issues. The service was relativity quick and the waiting area was not busy . .Everything went well no issues. The service was relativity quick and the waiting area was not busy . More

I’ve known Volkswagen for awhile and I’m never disappointed, everyone is always Ready to help. I always recommend Volkswagen of South Charlotte to my friends And people I worked with. disappointed, everyone is always Ready to help. I always recommend Volkswagen of South Charlotte to my friends And people I worked with. More

Phenomenal customer service from Joerg and everyone else I've ever come into contact with at Volkswagen South Charlotte. The work is always completed correctly. It was especially convenient that they were I've ever come into contact with at Volkswagen South Charlotte. The work is always completed correctly. It was especially convenient that they were able to pick-up my vehicle and returned it, freshly washed, after the service was completed. Having my vehicle serviced there is actually a pleasure. More

Great service here from Joerg and team! I’ve taken my VW in here a few times over the last two years and have no complaints in here a few times over the last two years and have no complaints More

Joerg is always extremely helpful, he monitors our service records to make sure service is completed properly to maintain the life of our Passat! Always easy to get great service! service records to make sure service is completed properly to maintain the life of our Passat! Always easy to get great service! More

So I recently bought a vehicle at VW south Charlotte and I had identified a minor issue during the test drive. We scheduled time with the service dept and they got the vehicle in very quickly. They ended up I had identified a minor issue during the test drive. We scheduled time with the service dept and they got the vehicle in very quickly. They ended up need to use a specialty vendor to resolve the issue so they had to keep the vehicle overnight. They provided a loaner vehicle and the whole process was very easy on my end. I have been pleased with both the service and sales dept at VW of South Charlotte. Brandon Hodson was our service advisor 5 stars.(I didn’t see his name below to rate him) More

As always my service appointment was hassle free. I can’t say enough good things about everyone at the dealership. Great customer service! This is my second VW and I will definitely purchase my next one here say enough good things about everyone at the dealership. Great customer service! This is my second VW and I will definitely purchase my next one here as well. More