Volume Chevrolet

I had all of my vehicle maintenance completed at Volume Chevrolet in Forsyth. If | could give a 0, l would. Let me just say that the service advisor Brittany was AWESOME. She was understanding and I believ Chevrolet in Forsyth. If | could give a 0, l would. Let me just say that the service advisor Brittany was AWESOME. She was understanding and I believe she tried her very best to help me in any way possible. However, the management there could use a great improvement. After getting 500.00 in work done on my car about 3 weeks ago, and being stranded on the side of the road twice, my check engine light came on again about three days ago. I took my car BACK to volume to have it diagnosed and repaired. The repair cost was about 600.00 bucks. However, I had a credit applied to my account and was given an additional 50 in credit because of the constant issues I was having, so I paid about 497 to have it fixed. Well, on Wednesday, my check engine light was on AGAIN. Once again, I returned to the dealership. I was told by the mechanic Rob who worked on my car the last time that he misdiagnosed my original issue and now there's something else that needs to be fixed on the car: my evap system needs to be replaced. WELL, that was all fine but it's not my issue that he misdiagnosed my car the first time. I was told that I needed to pay 625 to get my car fixed. AFTER, they already charged me 497 to get it fixed the first time. The interim service manager could ve cared less. It wasn't her issue and you could tell by the look on her face that she didn't care. Brittany was the only one who showed any empathy. The car sales people all thought it was funny and a laughing matter... and instead of offering any type of empathy, it was "are you ready to trade?". I wouldn't buy a piece of gum from Volume. And I'm going to make sure I spread the word in the community that this is no longer the place to go. Almost four years of trusting you guys with my vehicle, I believe you hurt more than you helped. I will be reaching out with with legal council—- thanks. Hope this helps More

Selling cars is great, but building relationships is epic. Thank you Heather for making me feel like I've known you for years. You all are amazing. Thank you. epic. Thank you Heather for making me feel like I've known you for years. You all are amazing. Thank you. More

Great customer service everytime we go ! Thanks to Demarkus for checking up on us and everything he does ! Thanks to Demarkus for checking up on us and everything he does ! More

Came to pick up my vehicle from Volume , decided to look at a new vehicle and met Mr Vernon, after a long conversation we decided that a new vehicle was on the horizon! I had a wonderful experience with him at a new vehicle and met Mr Vernon, after a long conversation we decided that a new vehicle was on the horizon! I had a wonderful experience with him and Matt, and Leland. I am so happy and grateful. I’m leaving with a new vehicle and a fun filled experience! Thank you again for such an amazing experience! James Burns More

This has been the worst experience I have ever had with the dealership. I have purchsed several cars from other dealership and this by far is the worst. I do not recommend this dealership to anyone. Yes th the dealership. I have purchsed several cars from other dealership and this by far is the worst. I do not recommend this dealership to anyone. Yes they bait you in with their friendly smile, however once you have a problem with your vehicle that is under warranty, they are rude and they do not acknowldge you as a customer anymore only a bank. Word of mouth is everything and I will never refer anyone else to this place. I have also contact an attorney in this matter and they will hear from me soon. More