Volume Chevrolet

Service Rep not always truthful Service Representative was very untruthful about the tires on our pickup truck. We ordered four matching tires and for months we only had 3 matching a Service Representative was very untruthful about the tires on our pickup truck. We ordered four matching tires and for months we only had 3 matching and 1 unmatched. Never got it resolved. More

LESS THAN ZERO STARS I would not recommend Volume Chevy. Once I arrived was told that 30min wait to get oli and tire rotation. After more that 2.5 hours I paid for servic I would not recommend Volume Chevy. Once I arrived was told that 30min wait to get oli and tire rotation. After more that 2.5 hours I paid for service and went home. Immediately noticed the inside dually wheels weren't rotated in correct position. Looked in manual and stated with aluminum wheels, rotate all from side to side in corresponding locations. After jacking up truck and correctly installed wheels I looked at oil level. I was in shock, oil level was below add. This was on a 2019 diesel a 70K truck with 5000 miles on it and they couldn't fill the oil level. I had to add 2 quarts to bring level to full. I wouldn't let Volume Chevy put air in my daughter's bicycle tires. Place is a Joke! More

Very disappointed I arrived at the dealership at 8:50am for a check engine light. I spoke to Tiffany several times about what was going on. She advised me it was $135 f I arrived at the dealership at 8:50am for a check engine light. I spoke to Tiffany several times about what was going on. She advised me it was $135 for the initial check she then came back and advised me after being there for 3 hours already that I would need to pay another $135 for a battery to check to have a power source to find the problem since my battery tested low. About 45 min later she said I quoted you the wrong price it’s actually $259 for the battery. At that point I was already at $425 and still didn’t know exactly what was wrong. She was very cold and rude which is typically how she acts when I come there. I told her I wanted my car back I did not pay for the new battery after being there from 8:50 to almost 1 I left and got the same battery from a mechanic in McDonough for $100 cheaper I will not be back to the service department for anything other than the free oil change and that might not happen either. It’s a shame the sales team is amazing but service just drags their feet and has no consideration for their customers time or money. More

Great It was a great time everyone so nice fast at showing an helping us fine just the right car for my grand daughter thanks to your kindness It was a great time everyone so nice fast at showing an helping us fine just the right car for my grand daughter thanks to your kindness More

Great Service Each time I take my vehicle to Volume Chevrolet, I find their Service personnel to be prompt, courteous, efficient and helpful. Not only do they servi Each time I take my vehicle to Volume Chevrolet, I find their Service personnel to be prompt, courteous, efficient and helpful. Not only do they service my vehicle with a minimal amount of wait time, they also keep me informed of any issues that they discover while performing the service and vehicle check. I would highly recommend Volume Chevrolet’s Service Department. More

It was good EVERYONE was nice and friendly good service like the new place good location like the cars hope to get a new by the end of next year EVERYONE was nice and friendly good service like the new place good location like the cars hope to get a new by the end of next year More

Great They help you get the best rate and company to better your credit and your future purchase. Awesome people. Very friendly and very knowledgeable. I wo They help you get the best rate and company to better your credit and your future purchase. Awesome people. Very friendly and very knowledgeable. I would and will be recommending them to everyone. More

Poor service. I was traveling through the area when my car started to overheat. My brother-in-law found Volume and told me to ask for Tiffany and they would see ab I was traveling through the area when my car started to overheat. My brother-in-law found Volume and told me to ask for Tiffany and they would see about helping me out. I went there and after having the mechanic look at the car, they said it was the water pump leaking and it was going to cost about $400.00 to fix. They did not even find the pipe that had a large hole in that was spuing water. Once I pointed that out, they told me to call back Monday morning and they would look for the part. That was understandable considering it was Thanksgiving weekend and late on Saturday afternoon. I called on Monday morning to talk to Tiffany and only received her voice mail. I left a message. All day I did not hear back. I called back later and talked to the parts manager. He said he could not get the part until Wednesday. About 6pm, Tiffany finally returned my call from 8:30am. I finally found a local mechanic that fixed my car and charged less than the dealer was going to charge. I was on my way by Wednesday afternoon. More

Excellent My salesman mr.Michael fitzgerald and his manager both Were helping me out whereI wanna be at and gave me good price on new 2019 silverado. Thank you My salesman mr.Michael fitzgerald and his manager both Were helping me out whereI wanna be at and gave me good price on new 2019 silverado. Thank you More

Amazing My visit was very pleasant. My salesman mike schmidt was fun to talk to & very knowledgeable about the cars. He was able to handle all my questions & My visit was very pleasant. My salesman mike schmidt was fun to talk to & very knowledgeable about the cars. He was able to handle all my questions & needs. Working with him made my car buying experience easy & painless. Will definitely be buying more cars from him in the future. More