Volume Chevrolet

A wonderful experience I was very pleased with the experience and with the entire staff they was nice the hold time that I was there very friendly place to do your car shopp I was very pleased with the experience and with the entire staff they was nice the hold time that I was there very friendly place to do your car shopping. More

Excuses Nov. 20 2019. Took my new 2019 trail boss z71 in for its first oil change and for them to check my brakes because every morning I back out of my drive Nov. 20 2019. Took my new 2019 trail boss z71 in for its first oil change and for them to check my brakes because every morning I back out of my driveway they squeak bad. 2.5 hours later I request the service manager to go out and give me an update. He comes back in and says there’s bad news. First he said there’s nothing they could do about the brakes squeaking. GM has had a problem with them since the early 90’s. Told him that’s not possible because I’ve been driving GMC’s and Chevy’s since the early 90’s. Then he explained that they tried fixing a recall that I wasn’t aware of on my seatbelts and found a leak. My carpet was completely soaked underneath. Couldn’t fix the recall until they pull my carpet and inside trim to figure out where the water is coming in. So he tells me he’d give me a vehicle and they could have me back in my ride by Friday. the 22nd. Call Friday for an update and couldn’t get no one to respond. At 3pm I was told they all left. Called back the next day and after several tries I finally spoke with the new acting service manager Tiffany. She said that they ordered new carpet for my truck and didn’t have an ETA as to when it will arrive. Said it could be 2 days or a month. Told her a month is unacceptable. Called back Monday and after several attempts I got her back on the phone and she had quite an attitude. Knowing I wasn’t going to get anywhere and no sight of getting back into my ride I ask if the issues were fixed and is my carpet dry enough to put back in. She said she’d call me back in 10 minutes. Hour later I had to call back cause I was on to their xx by then. She said yes it’s dry. Told her to put my truck back together and when the carpet comes in to phone me and I’d pick it up. Said she couldn’t do that. This is just a light overview of the aggravation I went through on this. I could write 10 pages. Volume service techs are good people but the service advisor and manager need to be more respectful and knowledgeable. They also need more help in the front. More

Purchased new car The dealership was amazing and the staff was so great! Everyone was friendly and the dealership was very organized and clean. I will definitely return The dealership was amazing and the staff was so great! Everyone was friendly and the dealership was very organized and clean. I will definitely return. More

Vehicle Service I was taken care of when I arrived and the service was completed in a timely manner. Everyone I came in contact with during my visit was very professi I was taken care of when I arrived and the service was completed in a timely manner. Everyone I came in contact with during my visit was very professional. More

Excellence Professional and courteous..Very helpful in choosing just the vehicle I desired. Sales and financing are top professionals in there field.I would high Professional and courteous..Very helpful in choosing just the vehicle I desired. Sales and financing are top professionals in there field.I would highly recommend anyone to Volume Chevrolet for there next vehicle purchase..Volume sure has my family and friends business. More

little bit further to drive but worth it. Enjoyed the experience during the last 2 vehicles purchased @ Volume Chevrolet and looking forward to more convenience with new service dept. Thanks Enjoyed the experience during the last 2 vehicles purchased @ Volume Chevrolet and looking forward to more convenience with new service dept. Thanks to Jason and staff for providing a Great dealership with friendly down home people. More

Amazing I felt welcomed and at ease in buying an car, instead of feeling demanded that I had to get an car right then and there. I felt welcomed and at ease in buying an car, instead of feeling demanded that I had to get an car right then and there. More

Great Service Sean took great care of my vehicle and explained the process. Awesome Dealership. The Dealership is a Family Atmosphere and I will recommend everyone Sean took great care of my vehicle and explained the process. Awesome Dealership. The Dealership is a Family Atmosphere and I will recommend everyone to visit if you are looking for a vehicle or to get service. More

Slick All pro guys in a out a very clean building Will buy another truck from them for sure.I shopped various dealers in my area Volume got my money. All pro guys in a out a very clean building Will buy another truck from them for sure.I shopped various dealers in my area Volume got my money. More

Professional honest service Best customer service every time I need my vehicle serviced! Trustworthy technicians always take super good care of my car and diagnose any issues tha Best customer service every time I need my vehicle serviced! Trustworthy technicians always take super good care of my car and diagnose any issues that need to be addressed. More