Volvo Cars Annapolis

I purchased a 2024 Toyota Tacoma from this dealership in January. At delivery, the vehicle was missing factory floor mats and only included one key. I was told I would be reimbursed for the floor mats. I January. At delivery, the vehicle was missing factory floor mats and only included one key. I was told I would be reimbursed for the floor mats. I have followed up multiple times via email and phone over the past several weeks, including attempts to reach management, but have not received a response. I’m simply looking to resolve these delivery items. More

They do a great job! I appreciate the time they take to answer my questions and to communicate. I appreciate the ride service as well. I appreciate the time they take to answer my questions and to communicate. I appreciate the ride service as well. More

Always reliable. Always honest. Always the cost they say. Always the length of time they predict. Always go above and beyond! Always honest. Always the cost they say. Always the length of time they predict. Always go above and beyond! More

Kevin provides courteous and professional service. I’ve only had my car serviced twice, and each time has been a pleasurable experience. Kudos to Kevin! I’ve only had my car serviced twice, and each time has been a pleasurable experience. Kudos to Kevin! More

Michelle in the Service Department has been great to work with and is very professional. We appreciate the quick availability to get our work done as well as the recommendations made when necessary. Love the with and is very professional. We appreciate the quick availability to get our work done as well as the recommendations made when necessary. Love the summary videos once the service is complete as well! More

Mike Mohr provided outstanding service when my lease was up for renewal. He was extremely professional and made the entire process easy and stress-free. The fact that they were able to help me title and reg up for renewal. He was extremely professional and made the entire process easy and stress-free. The fact that they were able to help me title and register my car in Ohio truly went above and beyond. More

Marc and Austin were amazing! ! I don’t think they took advantage of me too much as a woman buying her first car solo🤷🏻‍♀️ ! I don’t think they took advantage of me too much as a woman buying her first car solo🤷🏻‍♀️ More

Volvo of Annapolis always makes our buying experience Great. Both Mike and Christian were professional, and go above and beyond. Thanks! Great. Both Mike and Christian were professional, and go above and beyond. Thanks! More

Michelle Lenart is always a joy to work with, as well as her colleague Kevin. She keeps you informed of every step, and lets you know the reason for any delays. She also keeps you updated as to when your her colleague Kevin. She keeps you informed of every step, and lets you know the reason for any delays. She also keeps you updated as to when your vehicle will be ready, especially if any delays are encountered. I look forward to every service visit, and working with them again! More

The sales process was very efficient. The after purchase follow up, specifically on getting the car titled in Virginia and receiving our tags was slower than I feel it should have been. A The after purchase follow up, specifically on getting the car titled in Virginia and receiving our tags was slower than I feel it should have been. Approximately three weeks after we purchased the car I called to find out the status of the process to discover none of the paperwork, up to that point had been processed. I was informed at that time that it would be by close of business two days later and I followed up with an email to the sales team (Eli & Marc) to confirm that. Three days later I am still awaiting a response via email. More