Volvo Cars Annapolis

Chrysler 200 From the first contact with the dealership (Tousse) to the visit, test drive and ultimately the purchase, very informative, respectful, professional From the first contact with the dealership (Tousse) to the visit, test drive and ultimately the purchase, very informative, respectful, professional and very knowledgeable. Thanks to Miguel who is a hard worker and Marc. Well done! More

Everything went as expected. Walt's estimate on timeframe for work was right on target. We appreciate the loaner car. Very happy with the service! for work was right on target. We appreciate the loaner car. Very happy with the service! More

Clean, well managed, not pushy, very fast process, patient, scheduled and honored appointments. Followed Covid 19 protocols. Gave good insight on use of technology Prepared patient, scheduled and honored appointments. Followed Covid 19 protocols. Gave good insight on use of technology Prepared More

Pesky issues fixed during service showed up again We brought our Volvo XC90 in for maintenance and also to fix some pesky issues, such as an engine light and tire pressure. We spent several hours wait We brought our Volvo XC90 in for maintenance and also to fix some pesky issues, such as an engine light and tire pressure. We spent several hours waiting for the car, and less than a week later the same issues have re-imerged. Not thrilled about another hour-plus drive to go back to the dealership. More

The visit would not have been necessary if the oil drain plug had been properly installed following routine 20k service. So while service seemed fine I should never have had to do it if it had been done pr plug had been properly installed following routine 20k service. So while service seemed fine I should never have had to do it if it had been done properly the first time, and I wouldn’t have had to clean my garage floor. More

Luis is absolutely outstanding and Walt is not that far behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me More

I rate this dealership as average because they required multiple phone calls after the sale to get the title information. The service dept was ok. multiple phone calls after the sale to get the title information. The service dept was ok. More

Everyone was friendly knowledgeable and listened to what we were looking for rather than pushy to try and make a sale. Miguel came in on his day off just to meet our schedule needs. Very happy with the serv we were looking for rather than pushy to try and make a sale. Miguel came in on his day off just to meet our schedule needs. Very happy with the service we received. More

purchase of 2016 Volvo XC90 We researched and knew we wanted this vehicle. Claire took us for a test drive. She was friendly but didn't know how to use many features of the veh We researched and knew we wanted this vehicle. Claire took us for a test drive. She was friendly but didn't know how to use many features of the vehicle. She didn't know how to access the third row, she was not up to speed on the technology package and did let us know there was an expert that would help once the vehicle was purchased. The sales manager was helpful and friendly. The financial person was also friendly and helpful to make the purchase happen. We had visited other volvo dealerships and had more knowledgable sales people but wanted to purchase close to our home. We bought the car despite Clair's knowledge of the vehicle. More

Annapolis Volvo service department awsome As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the soci As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the social distancing, everyone wearing their masks. cannot say enough about this service department. More