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Volvo Cars Annapolis
Annapolis, MD
2,548 Reviews
At Volvo Cars Annapolis, we offer new Volvo cars in Annapolis including the all new Volvo C40, XC40, XC60, XC90, V90, S60, S90 along with Certified by Volvo and pre-owned cars, trucks and SUVs by top manufacturers.
We are your neighbors. We value your loyalty and continue our promise to provide you excellent service.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
February 26, 2020
I have been a consumer of the service department for at least 20 years. With each year they have evolved into my receiving top notch assistance with an experienced Service Advisor, Walter Clements, and Ser least 20 years. With each year they have evolved into my receiving top notch assistance with an experienced Service Advisor, Walter Clements, and Service Technician, Mark Ousler. A win win customer satisfaction duo. More
by rfjones5
Verified CustomerEmployees Worked With
Mark Ousler , Walt Clements
February 26, 2020
The service associates are always kind and never condescending. I feel comfortable that the services are truly needed. The waiting room is comfortable and I never wait too long. Appointments are ver condescending. I feel comfortable that the services are truly needed. The waiting room is comfortable and I never wait too long. Appointments are very easy to make online. More
by ROSEISONTHEGO
Employees Worked With
Walt Clements, Luis Cabrera
February 25, 2020
Nice dealership. Friendly people. Our salesman, Thomm Lamm was nice and very knowledgeable. Very easy to work with and I would recommend this dealership to buy a Volvo. Lamm was nice and very knowledgeable. Very easy to work with and I would recommend this dealership to buy a Volvo. More
by REYNOLDSJMK
Employees Worked With
Thom Lamm
February 25, 2020
Thorough service at your convenience I always have my Volvo serviced here. I find that they usually have appointments availbe that serve my needs and the work is done as quickly (usually I always have my Volvo serviced here. I find that they usually have appointments availbe that serve my needs and the work is done as quickly (usually, as there are timew when the failure of an unusual part may necessitate a delay until the next day while they wait for the needed part to arrive) and completely as possible. More
by baklein2
Employees Worked With
Walt Clements
February 23, 2020
This Crew Is Tough To Beat Outstanding experience across the board..top-notch sales team, and expert support staff. Joe and Bruce worked hard to find the car that met all our ne Outstanding experience across the board..top-notch sales team, and expert support staff. Joe and Bruce worked hard to find the car that met all our needs, and put together an attractive offer. We definitely recommend them. More
by KJL
Employees Worked With
Corey (Cross?); Tony (Kim?), Joe Moore, Bruce King
February 22, 2020
Great experience purchasing a new vehicle from Thom Lamm. Third car bought at Annapolis Volvo. Each time was a pleasant experience. Will be back again. Third car bought at Annapolis Volvo. Each time was a pleasant experience. Will be back again. More
by KMEADORWILBURN
Employees Worked With
Tony , Thom Lamm, Luis Cabrera
February 22, 2020
Extremely satisfied with all key aspects of service: responsiveness, knowledge, and value. Gladly recommend Volvo Cars Annapolis to all our friends and business associates who are interested. responsiveness, knowledge, and value. Gladly recommend Volvo Cars Annapolis to all our friends and business associates who are interested. More
by MARTYLAFFERTY
Employees Worked With
Walt Clements
February 22, 2020
Hours are too limited and availability of loaners too limited. Online scheduling doesn't offer accurate appointments. Would be nice to be greeted at vehicle instead of going inside like other dealerships limited. Online scheduling doesn't offer accurate appointments. Would be nice to be greeted at vehicle instead of going inside like other dealerships. More
by sylvia_epps
Employees Worked With
Corey: I had questions about some vehicle features and I felt very rushed. I believe he was going to lunch so his answers were very short and not helpful., Walt Clements
February 22, 2020
Excellent maintenance experience We keep coming back to Annapolis despite living 65 miles away. Our Volvo cars keep running well for 200,000 miles. Thanks Volvo! See you soon! We keep coming back to Annapolis despite living 65 miles away. Our Volvo cars keep running well for 200,000 miles. Thanks Volvo! See you soon! More
by Susanne-T
Employees Worked With
Luis Cabrera
February 21, 2020
I had double-booked myself the morning of my appointment (an uexpecterd family issue) and your team went above and beyond to service my car and get me on the road in plenty of time. I am grateful. (an uexpecterd family issue) and your team went above and beyond to service my car and get me on the road in plenty of time. I am grateful. More
by KCLATANOFF
Employees Worked With
Walt Clements
