Volvo Cars Annapolis

Had 40,000 mile service I enjoyed my extended (100,000 mile) warranty which covered almost all of the servicing. I was able to stay at Volvo, enjoy coffee and snacks, read my I enjoyed my extended (100,000 mile) warranty which covered almost all of the servicing. I was able to stay at Volvo, enjoy coffee and snacks, read my book. Was out in about 3 1/2 hours. More

Great customer service! Luis provided great customer service! XC40 was in for the 20K scheduled maintenance. From start to finish I was in and out in about 90 minutes. Luis provided great customer service! XC40 was in for the 20K scheduled maintenance. From start to finish I was in and out in about 90 minutes. More

Great! New to the area i needed a place to get my car serviced. I called and they set up an appointment time and gave me a loaner car. They explained everyth New to the area i needed a place to get my car serviced. I called and they set up an appointment time and gave me a loaner car. They explained everything and where up front and honest. Quick service. Will return! More

Great no issues here. As a repeat customer for years Ive always a good experservice with all the people I encounter. Here is the review you asked for no issues here. As a repeat customer for years Ive always a good experservice with all the people I encounter. Here is the review you asked for More

Dependable I can always depend on Luis to address my Volvo questions and get the service I need in a timely manner. Thank you Luis and the Service Department! I can always depend on Luis to address my Volvo questions and get the service I need in a timely manner. Thank you Luis and the Service Department! More

Diagnosis Luis gave me a diagnosis of my two problems: tire pressure sensor - I should watch for low tire pressure; skid sensor should be fixed when I return fo Luis gave me a diagnosis of my two problems: tire pressure sensor - I should watch for low tire pressure; skid sensor should be fixed when I return for a 114,000 mile service. More

My Advisor did an excellent!! My Advisor was the absolute best... Mr Luis reassure my husband that he would take care of the work need. He has constantly been in contact with us. My Advisor was the absolute best... Mr Luis reassure my husband that he would take care of the work need. He has constantly been in contact with us. More

Excellent service Service at Annapolis Volvo is a smooth and comprehensive process. All work is explained first, and recommendation made based on the car's condition. T Service at Annapolis Volvo is a smooth and comprehensive process. All work is explained first, and recommendation made based on the car's condition. This is what service should be at all dealerships. More

Helpful and courteous I always find the service department at Annapolis Volvo to be helpful and courteous. Luis Cabrera usually helps me and he is excellent. Recently I ha I always find the service department at Annapolis Volvo to be helpful and courteous. Luis Cabrera usually helps me and he is excellent. Recently I had to make an appointment to take the car back after service; the one-touch up/down function on the driver's window wasn't working. Rather than just take my keys and make me wait, the service technician (not Luis this time;I don't remember his name) hopped in the car, pushed a few buttons, fixed the problem and got me on my way in just minutes. Very helpful. I will single out salesperson Bobby Johnson also. While at the dealership for service, my wife and I were looking at the new models. Bobby took a lot of extra time showing us around in the basement where a the new models are stored. He also knew a lot about the vehicles he was selling. I read up a lot on cars, and I can tell you that is not always the case with car sales people I've never had anything but positive experiences at Annapolis Volvo. More

Oil change Great customer service explain clearly with you what services you need done. And what they did far as mantince I would be buying another Volvo in the Great customer service explain clearly with you what services you need done. And what they did far as mantince I would be buying another Volvo in the com years ahead. More